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INFINITI Stuart - Service Center

Stuart, FL

4.5
1,111 Reviews

1,111 Reviews of INFINITI Stuart - Service Center

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October 13, 2020

Steve Roberts was very professional and helpful. He spent time examining my tires since this was the second time I have had a nail in my tires. After discussing my options I was able to make a decision to pu More

by DIANEASKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Roberts
Oct 14, 2020 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We look forward to continuing to assist you with your servicing needs.

October 12, 2020

KEVIN HORNER IN YOUR SERVICE DEPT. IS TOPS IN TAKING CARE OF YOUR SERVICE NEEDS. I AM GLAD THAT KEVIN HAS BEEN THERE FOR A WHILE AND I HOPE YOU DO NOT LOOSE HIM. More

by MSKIPPY1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Oct 12, 2020 -

INFINITI Stuart responded

Thank you for your 5 star rating and your business!

October 08, 2020

Excellent service by Kevin Horner. Always taken care of. Outstanding service. I am a repeat customer of Infiniti Stuart and this is the only dealer I have purchased two cars from and continue to service her More

by Mijoskov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Oct 12, 2020 -

INFINITI Stuart responded

Thank you for your repeated business and your 5 star rating. We appreciate you!

October 06, 2020

The is no consistent follow up, appointments are scheduled, re-scheduled without speaking with the client. I have a pending matter that remains unaddressed since 09/30. Calls are either not return More

by gina.lopezc
Recommend Dealer
No
Employees Worked With
Hus Ebrahimi, Matthew Carlisle
Oct 07, 2020 -

INFINITI Stuart responded

Gina, we apologize for any inconvenience in regards to your vehicle and having your calls returned. Could you please call me at 772.266.7573 so we can turn this around for you? Amanda McCartney Business Development Manager 772.266.7573 amanda.mccartney@infinitistuart.com

October 06, 2020

Best service experience I’ve ever had. My Infiniti Stuart Service Advisor, Whitney Lovett, was so helpful. I arrived 30 minutes late to my appointment due to an accident on US1. Upon arrival I expected to wa More

by tasalvador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Johnston
Oct 07, 2020 -

INFINITI Stuart responded

Thank you for your 5 star review and kind words! We look forward to continuing to assist you with your vehicle needs!

September 28, 2020

Clean fast friendly service was my recent experience. I’ve serviced my Q50 here for over 4 years.. had a few hiccups but the dealership has pushed back to #1 for me. Infiniti Stuart 🤩. More

by 40TRINERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah Bamman, Kevin Horner
Sep 28, 2020 -

INFINITI Stuart responded

Thank you for your review! Please let us know what we can do next time to make this a 5 star visit!

September 19, 2020

Steve was very courteous and friendly as was everyone there. Service was done quickly and included a car wash. Job well done! Thanks Great atmosphere More

by CHEZ19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Johnston, Stephen Roberts
Sep 21, 2020 -

INFINITI Stuart responded

Thank you for your 5 star rating and your business! We look forward to continuing to assist you with your vehicle needs!

September 16, 2020

Staff (initial greeter and Stephen) were welcoming, approachable, accommodating and polite. Routine service on 2020 model was thorough and timely. A good experience. Thank you. More

by NSChOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Roberts
Sep 16, 2020 -

INFINITI Stuart responded

Thank you for your 5 star rating and your business!

September 14, 2020

From the moment I made my appointment to the moment I got my car back I was treated like their only customer! They took the time to answer all my questions and concerns!!! Great service! More

by ACORDING03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sooknanan
Sep 14, 2020 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We appreciate your kind words.

September 11, 2020

After discovering noises, I made an appointment with Infiniti Stuart to get things fixed. They found my problems and my car is back, nice and clean, and silent. I always enjoy going to Stuart Infini More

by JSNOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Sep 11, 2020 -

INFINITI Stuart responded

Thank you for your review and your repeated business. We are happy to hear that everything is fixed!

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