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1,112 Reviews of INFINITI Stuart - Service Center
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February 19, 2021
Best service department I have ever used. Everyone very professional, very knowledgeable and always very kind. The facility is immaculate. Always a pleasure to wait for simple service. professional, very knowledgeable and always very kind. The facility is immaculate. Always a pleasure to wait for simple service. More
by DANASBREWER
Verified CustomerEmployees Worked With
Other Employees :
Kevin Horner, Jim Johnston, Stephen Roberts
February 12, 2021
Great visit for auto butler application. Workmanship excellent! Work done on time. Everyone made sure I was happy with the service and I recommend their service department. excellent! Work done on time. Everyone made sure I was happy with the service and I recommend their service department. More
by Jeff
Employees Worked With
Hus Ebrahimi, Amanda McCartney, Sarah Cable
February 10, 2021
Kevin my advisor did not say what part they were ordering and why it took 2 weeks to get. After 3 weeks and no call back I called service and part was there. Waited another week because no service appointmen and why it took 2 weeks to get. After 3 weeks and no call back I called service and part was there. Waited another week because no service appointment was set when part arrived.Also the service manager across from parts dept. Was arguing with a female customer loudly with a child next to her. Didnt matter what it was about !! He was arrogant and disrespectful bottom line. This dealership should demand better. Treat customers with respect especially when spending our hard earned money. Look forward to hearing that management disciplined him for that incident. I will speak with friends and family ! I may need to reconsider buying the Q55 from here. More
by JOHNSEA374
Employees Worked With
Kevin Horner
February 08, 2021
Good and reliable service . Rebekah provided me with a loaner car which was great. Would chose to go back Lease another car some day. Thanks loaner car which was great. Would chose to go back Lease another car some day. Thanks More
by JACKIEHOWDEN
Employees Worked With
Rebekah, Kevin Horner
February 06, 2021
Car returned with low coolant. Light lit?Auto Butler Car returned with low coolant. Light lit? Auto Butler performed over a lot of dirty exterior areas - not acceptable. I asked service advisor to Car returned with low coolant. Light lit? Auto Butler performed over a lot of dirty exterior areas - not acceptable. I asked service advisor to reset dashboard reading to digital miles per hour - not done. More
by BEVERLYKLEMZAK
Employees Worked With
Kevin Horner
February 05, 2021
After rating Stuart infinity a 1 after servicing my 2018 infinity I was very please with the service I got this time, Kevin was great infinity I was very please with the service I got this time, Kevin was great More
by jrtoro56
February 03, 2021
Informative about the needs of vehicle with use of good analogies. Staged items needing first attention. Polite throughout and helped me see how "an ounce" of prevention would keep me and my G37S IPL goin analogies. Staged items needing first attention. Polite throughout and helped me see how "an ounce" of prevention would keep me and my G37S IPL going safely and soundlessly for a long while. Steve was the best in terms of being rational about differences in my vehicle which cannot be addressed by Nissan teams. It seems fixed right the first time! More
by B47L47H
Employees Worked With
Stephen Roberts
January 22, 2021
Thank you, as always friendly quality service. Car came back fixed and clean. Everyone there has a smiling face on and makes you feel like they'd do anything for you. back fixed and clean. Everyone there has a smiling face on and makes you feel like they'd do anything for you. More
by nsweigart18
Employees Worked With
January 21, 2021
great customer service. I would recommend everyone dealing with the people here at infiniti of Stuart. Had such a pleasant experience would never bring any of my infiniti's any where else dealing with the people here at infiniti of Stuart. Had such a pleasant experience would never bring any of my infiniti's any where else More
by Numaenterprise1
Employees Worked With
Jim Johnston
