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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,179 Reviews
Call Service Center (772) 320-5709

1,179 Reviews of INFINITI Stuart - Service Center

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December 06, 2024

A 1 hour service took 2 hours n 40 minutes! Awful n very loud annoying Christmas music More

by MITCH39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Dec 09, 2024 -

INFINITI Stuart responded

Mitch, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joshua Muir General Manager (772) 254-8222

December 05, 2024

Whitney was responsive and helpful. She was able to get my vehicle in without an appointment and completed in the same day. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

INFINITI Stuart responded

Lee, Thank you! Whitney and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

December 03, 2024

Purchased a vehicle online. Donna and the staff were fantastic to work with. Helped me through each step in the process and ensured the purchase and vehicle delivery went smooth More

by TFRIED21
Recommend Dealer
Yes
Employees Worked With
Donna Podd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

INFINITI Stuart responded

It's great to hear that Donna and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

December 03, 2024

We are just waiting to hear back from the dealer on our new vehicle getting the electric fuel pump fixed More

by Perry
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

INFINITI Stuart responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. Ross Fitzsimmons Service Manager (772) 254-8222

December 03, 2024

They were very helpful and made me feel welcomed and comfortable the entire time there. More

by Wimer Mateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

INFINITI Stuart responded

Wimer, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Whitney or our team know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

December 02, 2024

Came in for tint. Everything went smoothly and the tiny came out beautifully. Everyone was kind and professional. The experience exceeded my expectations. Thank you so More

by RSIRBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

November 29, 2024

She is customer facing and focused Whitney seems to genuinely care about the customer We are waiting for her to get back to us on the problem our 2025 qx60 has with the electric fuel pump More

by Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

November 26, 2024

Excellent job they did I really like they way they service my car well done More

by jhonny2633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

INFINITI Stuart responded

Jhonny, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

November 26, 2024

Very professional courteous and good phone follow through.will recommend to any one thank you. More

by stonesofitaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hinton
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Nov 27, 2024 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

November 25, 2024

Our service manager, Jorge, was fantastic! Everything was completed in a timely fashion and all the service staff were incredibly friendly. More

by douglas.marcinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
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Nov 27, 2024 -

INFINITI Stuart responded

Douglas, Thanks for sharing your thoughts about your experience with INFINITI Stuart. Jorge and our team appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

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