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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,179 Reviews
Call Service Center (772) 320-5709

1,179 Reviews of INFINITI Stuart - Service Center

Sort by
December 21, 2024

The salesman Michael Payne was a great guy. The sales manager Josh was very helpful. Jeff Orr was also very helpful at my first visit for an alignment problem. It was corrected within 1 hour More

by RMMBFD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

December 21, 2024

Whitney did an amazing job. Kept me well informed of the status of my vehicle, and was very understanding and polite. I will be recommending everyone to this dealership. The ser More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garth, Chris, Justin, Kenny, rob,
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Dec 23, 2024 -

INFINITI Stuart responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're glad to hear that you found your experience with Whitney to be a positive one. We appreciate your business, Alex. Ross Fitzsimmons Service Manager (772) 254-8222

December 19, 2024

Jeff saved the day! He is always very understanding and goes the extra mile to help get your car fixed right! I highly recommend going to Infiniti Stuart to service any More

by C_Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

INFINITI Stuart responded

It's great to hear that Jeff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

December 19, 2024

Excellent staff. Very knowledgeable and willing to do whatever was necessary to get the car I wanted. More

by FD007
Recommend Dealer
Yes
Employees Worked With
Christopher Fennell, Brandon Hinton
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Dec 19, 2024 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

December 19, 2024

Very good communication. Everything was simple and clear. Great job to the entire team. Thank you. More

by HOPKINSXAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralston Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hinton
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Dec 19, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

December 14, 2024

waited two hours and finally asked and found out no one looked at my car. Unacceptable. They took 10 minutes for the repair. Needed software update. Why wasn’t I informed it needed an update More

by kdrahos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

INFINITI Stuart responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joshua Muir General Manager (772) 254-8222

Dec 17, 2024 -

kdrahos responded

I would like to talk to you 561-389-3036

December 11, 2024

Whitney was great and took great care of me and my family will definitely be coming back to see her More

by wolfnoel64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

December 08, 2024

Whitney used to help Now she is useless Overall great service Highly recommend Thanks guys More

by JOSHIFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

INFINITI Stuart responded

We appreciate your business. We'd like to know more about your visit. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ross Fitzsimmons Service Manager (772) 254-8222

December 07, 2024

She was excellent and she’s very good and knowledgeable in what she’s doing More

by jhonny2633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

INFINITI Stuart responded

We are very happy to hear Whitney, Jeffrey, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222

December 07, 2024

I have been a customer of Infiniti Stuart for 6 years and I’ve always had nothing but Great Service from their Dealership. More

by jspiveymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. Whitney, Jeffrey, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

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