Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

INFINITI Stuart - Service Center

Stuart, FL

4.5
1,108 Reviews
Call Service Center (772) 320-5709

1,108 Reviews of INFINITI Stuart - Service Center

Sort by
September 16, 2024

Whitney was very responsive and professional. Had issue with Apple car play and also a warning light. More

by jtranter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

INFINITI Stuart responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

September 12, 2024

Great service department, ask for Jorge. Always a pleasure visiting for routine maintenance on my vehicle. More

by rnoble83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Fitzsimmons
Report | Print
Sep 13, 2024 -

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

September 07, 2024

Still don’t have any details on my Nissan warranty I was oromised and cost me two days of car rental when I dropped off car for minor fixes from when I bought it and never received any paperwork showing wha More

by dhorine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hinton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Janoher
Report | Print
Sep 12, 2024 -

INFINITI Stuart responded

Thank you for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joshua Muir General Manager (772) 254-8222

Sep 12, 2024 -

INFINITI Stuart responded

Thank you for your review. Please don't hesitate to reach out to me directly to discuss this matter in more detail. We appreciate your business and apologize for not providing you with a 5-star experience. Ross Fitzsimmons Service Manager (772) 254-8222

September 05, 2024

I always have the best experience with this service team! Quick turnaround time, and good pricing. More

by wenonapalombi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

INFINITI Stuart responded

It has been a pleasure serving you, Wenona! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

August 26, 2024

Infinity of Stuart took great care of me and my 2011 Infinity G37. The service was excellent and my car runs smoothly. More

by suzilaw88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Aug 26, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us, Suzi! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

August 22, 2024

I scheduled a regular oil change and had 1 hr and 20 minutes before my next appointment, but my car was not finished. I texted the number I was told to use during my service but no one answered. So I ha More

by kegetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

INFINITI Stuart responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to me directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joshua Muir General Manager (772) 254-8222

August 17, 2024

They made service simple. Dropped my vehicle off and received a text message With what was needed to be done with my Vehicle .once I approved they started work. Received a me More

by dave75021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Dave, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

August 15, 2024

Awesome and Amazing Service. Thank you Infiniti of Stuart love my baby and I will send everyone your way More

by TAYLERSMITH147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : France
Report | Print
Aug 16, 2024 -

INFINITI Stuart responded

Tayler, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

August 13, 2024

I find Infiniti of stuart to be friendly and way to work with. Whitney in service is amazing and always takes care of whatever I need quickly and with little to no inconvenience to me. More

by ERICFINKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

INFINITI Stuart responded

Hi Eric: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

August 11, 2024

The best part of this dealership is the service manager Jeff Orr. He always keeps you informed about your vehicle being serviced. Pedro is following in Jeff's footsteps of being someone to rely on for know More

by christopher kaczynski
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Conklin
Report | Print
Aug 11, 2024 -

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Christopher, and don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

1
...
4
5
6
...
111