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INFINITI Stuart - Service Center

Stuart, FL

4.5
1,108 Reviews

1,108 Reviews of INFINITI Stuart - Service Center

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October 09, 2024

So helpful, kind, and accommodating! The whole staff was fantastic! They even came in on their day off to help me with my new vehicle. Great experience and Rena was the absolute best! More

by ASHLEYALT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rena Caldwell 5 stars!
Oct 10, 2024 -

INFINITI Stuart responded

Thanks, Ashley, for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

October 07, 2024

Excellent always clean,professional and happy people always always helpful dealership is always clean thank you More

by ARLINEM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Fitzsimmons
Oct 09, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

October 07, 2024

Quick, reliable service with knowledgeable staff. Honest pricing and quality repairs. Highly recommend for all your car care needs! More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

INFINITI Stuart responded

Henry, thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

October 05, 2024

Since I have leased the car I always received annecellentcservice. Pedro Sanchez help me so much. More

by Francesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

INFINITI Stuart responded

Thank you so much, Francesco, for your kind words for Pedro and for taking the time to leave us this wonderful feedback! Ross Fitzsimmons Service Manager (772) 254-8222

October 05, 2024

Liked Whitney very much very helpful and kind,she is a credit to your dealership More

by RBANASIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond???, Ross Fitzsimmons
Oct 07, 2024 -

INFINITI Stuart responded

Thanks for sharing about your experience with Whitney here at INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

October 01, 2024

The team at this dealership truly goes above and beyond to make my experience stress free they are very friendly knowledgeable and transparent. They prioritize customer satisfaction in every step of the wa More

by SH2TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralston Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pedro met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

September 29, 2024

They put in a great front for customer service. They are impossible to get a hold of as they don’t call people back even when they have your car. Very misleading, unprofessional, unreliable mechani More

by Bchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Fitzsimmons
Oct 03, 2024 -

INFINITI Stuart responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joshua Muir General Manager (772) 254-8222

September 24, 2024

Pedro was Great and provided wonderful customer service. However, Infiniti telling me I have to pay $463 plus tax to replace my battery, then when I tell them i cannot afford that, please tell me the diag More

by Terry Fiaschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

INFINITI Stuart responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joshua Muir General Manager (772) 254-8222

September 22, 2024

I came in for rear brakes. They were very professional, informative and the wait was not long at all. I am pleased with the work done on my vehicle. And I love the free car More

by Bush_Sharono119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Fitzsimmons
Sep 23, 2024 -

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

September 22, 2024

Excellent service and very knowledgeable and friendly employees. Very accommodating to owners to all car owners. More

by joyce1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

INFINITI Stuart responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

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