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This rating includes all service center reviews, with more weight given to recent reviews.
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1,112 Reviews of INFINITI Stuart - Service Center
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Verified Customer
February 18, 2023
I love the staff at this dealership. Great customer service skills. Perfect workmanship. Team players. They always give their very best. I will highly recommend this dealership to my fa Great customer service skills. Perfect workmanship. Team players. They always give their very best. I will highly recommend this dealership to my family and friends. More
by Tangela7870
February 18, 2023
The service agent was very professional and helpful but I feel the communication regarding the estimated time my car would be finished could have been a little better. Proactive updates would have been helpf feel the communication regarding the estimated time my car would be finished could have been a little better. Proactive updates would have been helpful. More
by CGWESLEY2
Employees Worked With
Justin Bianchi
February 13, 2023
This service center has really taken care of me. This is my first time owning an Infinity, and really the first time using a dealership service center and they’ve done nothing but meet my expectatio This is my first time owning an Infinity, and really the first time using a dealership service center and they’ve done nothing but meet my expectations. More
by bjrichey30
Employees Worked With
Justin Bianchi
February 13, 2023
Came in for an oil change and to fix a warning light. The appointment was at 9am. An hour and a half later I was told that the car was done and that I did not have a warning light issue. I took the servi The appointment was at 9am. An hour and a half later I was told that the car was done and that I did not have a warning light issue. I took the service advisor to the car and showed him that the light was on. He agreed. Said he'd order the part and call to setup an appointment. I have not, in the nearly 3 weeks since the appointment, heard anything about the part or to schedule an appointment. NOT my job to call for an update! The only positive that came from the appointment was that my oil was changed. My wife has a Lexus and no maintenance issues. More
by GREG@GRERGENZ.COM
Employees Worked With
Don't remember. Look it up on my account.
