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INFINITI Stuart - Service Center

Stuart, FL

4.5
1,112 Reviews

1,112 Reviews of INFINITI Stuart - Service Center

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March 02, 2023

With a scheduled appointment I waited over 3 1/2 hours for scheduled maintenance of an oil change and tire rotation More

by Rac33477
Recommend Dealer
No
Employees Worked With
Rafael Salcedo
March 01, 2023

This was my first visit to that location and the reception I received was prompt and pleasant. More

by karbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Mar 02, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review and your business!

February 27, 2023

Purchased a new car. Drove 30 miles to my home and check the oil and it was dirty. Called service department regarding the oil and made an appointment. Arrived for the ap More

by boater90s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
February 27, 2023

I love Infiniti of Stuart. This is the third QX60 I have purchased there. Everyone is very helpful and courteous in sales and service. More

by CREQUIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Conklin , David Ferrara, Scott O'Keefe, Justin Bianchi
Mar 02, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review and your repeated business! We greatly appreciate you!

February 27, 2023

This dealership is quick and efficient, I never have any problems with the service and will continue to go here. More

by eliane15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bianchi
Mar 02, 2023 -

INFINITI Stuart responded

Thank you Eliane for your 5 star review and your business!

February 25, 2023

Very quick service (no appointment) I had a problem they ordered the part I returned and they installed it More

by JGGUNTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Feb 26, 2023 -

INFINITI Stuart responded

Thank you for 5 star review and your business!

February 25, 2023

Jeff handled all of my concerns promptly and found the solution to my cars’ problems. He also made accommodations for my request of a loaner car. Very happy! More

by BROSADO03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott O'Keefe, Rafael Salcedo
Feb 26, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review! We look forward to continuing to assist you with your vehicle needs!

February 21, 2023

I am always pleased with the service at Infiniti Stuart . The staff is polite, professional and answer all of my questions concerning my car. More

by careyga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hus Ebrahimi, Rafael Salcedo
Feb 26, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review and your kind words!

February 21, 2023

Staff is very knowledgeable and friendly, all professionals. And the wait was less than expected More

by FRANKCOT04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi, Rafael Salcedo
Feb 26, 2023 -

INFINITI Stuart responded

Thank you Frank for your 5 star review and your business!

February 19, 2023

$900+ for a heater hose is reason enough to find another service provider. Prior service writers at least made you feel that they valued your business. More

by CLEWIS422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Salcedo
Feb 20, 2023 -

INFINITI Stuart responded

Dear Sir Or Madam, We are sorry to hear you felt that we did not value your business. Infiniti Stuart Service team always strives for friendly and respectful customer service while providing value with quality repairs. I would like very much to discuss this visit with you so we may improve. Unfortunately I do not have your contact information. If you would please reach out to me personally scott.okeefe@infinitistuart.com Thank you, Scott O'Keefe Service Manager 772.266.7583

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