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INFINITI Stuart - Service Center

Stuart, FL

4.5
1,112 Reviews

1,112 Reviews of INFINITI Stuart - Service Center

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May 15, 2023

Excellent customer service. Great attitude. Very professional. Wonderful experience with service. On time and efficient. More

by Dr. Brian
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Lovatt
May 18, 2023 -

INFINITI Stuart responded

Thank you Dr Brian for your business and your 5 star review. We appreciate your feedback!

May 02, 2023

excellent service. Very timely. helpful concerning my needs. very fast and timely. easy to schedule service appointment. More

by JRIBACCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott O'Keefe, Justin Bianchi
May 06, 2023 -

INFINITI Stuart responded

Thank you for your review and your feedback! We greatly appreciate your business and look forward to continuing to assist you with your vehicle needs!

May 02, 2023

Infiniti Stuart have a great team, they are people very kind and always hear every problem and solve so fast, i did my best choice with Infiniti. More

by lilianaolarte55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott O'Keefe, Justin Bianchi, Jorge Sierra, Suzet Melendez, Luis Canales, Luis Descalzo
May 06, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review and your kind words! We greatly appreciate you!

May 01, 2023

I was happy with the service that I received my QX30. I waited for it in the waiting where I had access to wifi and snacks. It was returned to me after a couple of hours nice and clean. More

by Bluesilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
May 06, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We appreciate you!

May 01, 2023

Disappointing experience where truthfulness should be highest priority but apparently not here. Dealer recommended $4,000 worth of vital repairs but I took the car for a 2nd and 3rd opinion. Here are the More

by Chuck33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Carpio—2 stars
May 02, 2023 -

INFINITI Stuart responded

We are sorry to hear you feel this way. Receiving a large repair estimate can be unsettling. When we quote repairs it is always to Infiniti standards. These repairs must be warrantable at any Infiniti dealer nationwide. We can never include temporary repair solutions to long term problems. We must quote the complete repair. We have also tried to discuss this with you twice and have not received a return call. If you would like to reach out to me personally I would be very happy to go over the estimate with you. I can be reached at 772-266-7583. Respectfully, Scott O'Keefe Service Director

April 30, 2023

El servicio fue muy rápido y excelente y las personas que trabajan allí son muy amables More

by tolima1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 20, 2023 -

INFINITI Stuart responded

¡Gracias! Apreciamos tu negocio.

April 29, 2023

Always very positive! My service advisor Jeff is always very helpful and gets my service done very timely More

by wenonapalombi
Recommend Dealer
Yes
Employees Worked With
5
Apr 29, 2023 -

INFINITI Stuart responded

Thank you Wenona for your 5 star review and business! We look forward to continuing to assist you with your vehicle needs!

April 29, 2023

They checked my battery and discovered it needed to be replaced.It was replaced under warranty . The rest of the work was done professionally and timely. I like the idea that they communicate with you thr More

by njcpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott O'Keefe, Justin Bianchi
May 06, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review and your business. We look forward to continuing to assist you with your vehicle needs!

April 26, 2023

I went in for 3 reasons, 2 were complete but were very expensive the 3rd was never completed More

by RANDILYNN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Bianchi
Apr 28, 2023 -

INFINITI Stuart responded

We are sorry to hear that you vehicle concerns were not fully addressed. Our Service Team always strives to provide a great experience. Thank you for providing feedback it is very important. If you would please reach out to me I would like very much to help resolve this concern. Unfortunately we do not have your contact information. I can be reached at scott.okeefe@infinitistuart.com or 772-266-7583

April 23, 2023

It took a long time to get car done, but there was issues at the dealership. Didn't come back as clean as it usually does. Also loaner car was dirty. More

by ANDIE2313D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

INFINITI Stuart responded

Thank you Andie for your feedback and your review. We appreciate your business and look forward to continuing to assist you with your vehicle needs. Please reach out to our service director Scott with any questions so that we can turn your next visit into 5 stars! You can reach him @ 772.266.7583!

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