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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,182 Reviews

1,182 Reviews of INFINITI Stuart - Service Center

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March 14, 2025

You are ridiculous in your charging for everything even things that other dealers take for granted to be courtesy gestures. I can’t afford you and found another dealer with great service and reasonable pr More

by Dfabric1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

INFINITI Stuart responded

Ruth, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joshua Muir General Manager (772) 254-8222

March 12, 2025

Always pleased with the service, very thorough and efficient Whitney was great and very helpful with explaining what my car needed More

by lauramaggio
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Lovatt
Mar 12, 2025 -

INFINITI Stuart responded

Laura, We are very happy to hear Whitney provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222

March 12, 2025

My experience is always excellent! They get me in and out in a timely manner. More

by lauramaggio
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 12, 2025 -

INFINITI Stuart responded

Laura, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

March 04, 2025

The entire staff were kind efficient and skilled at their jobs. It was a very pleasant experience. The atmosphere is open, pleasant, lighting, and comfortable a great place to have service done for your ve More

by W.BARRY.RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

INFINITI Stuart responded

Barry, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

March 04, 2025

Robert and his staff are excellent! Very professional and keep you well informed of the status of your vehicle! More

by Beachbumatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert & George/Jorge excellent 6 stars
Mar 05, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

March 03, 2025

Amazing fast service my service advisor took care of everything and filled the tires with air More

by jackita44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 04, 2025 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

March 02, 2025

So, Stuart Infinity wants my opinion of them. My opinion is to run,not walk, away from them. I wouldn't buy Girl Scout cookies from them, let alone a vehicle. More

by LOUISBERTONE1
Recommend Dealer
No
Employees Worked With
Joshua Muir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesgirl Donna was good & helpful, but David a xxx.
Mar 03, 2025 -

INFINITI Stuart responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joshua Muir General Manager (772) 254-8222

Mar 07, 2025 -

LOUISBERTONE1 responded

You guys talk the talk, but sure don't walk the walk! All talk, no action. Lou Bertone. 706-429-5556

March 01, 2025

The service provided was excellent. From the time I arrived to the completion of the servicing of my car Ms Whitney and the other staff were very professional. Ms Whitney took the time More

by empresshesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear that Whitney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Fitzsimmons Service Manager (772) 254-8222

March 01, 2025

Jeff and the Infiniti Stuart team are top notch! I brought my Q50 in for a bunch of services. They got the car done quickly and communicated very well through the whole process. More

by PERFECTDRIVER1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with Jeff and our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

February 27, 2025

Whitney was great. Had me in and out in a fairly quick time for my oil change and also had my tire patched. I appreciated her professionalism. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

INFINITI Stuart responded

We are very happy to hear that Whitney provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222