1,108 Reviews of INFINITI Stuart - Service Center
My car was taken in for service in a timely way. Whitney kept me Will informed of progress of service. Whitney kept me Will informed of progress of service. More
Jeff always provides top notch service! He takes the time to explain everything and makes the whole process smooth and easy. I highly recommend Infiniti Stuart for all of your service needs He takes the time to explain everything and makes the whole process smooth and easy. I highly recommend Infiniti Stuart for all of your service needs! More
Took my truck in to the service department to fix four wheel drive and do a tire rotation well after keeping it a week the four wheel drive wasn’t fixed and they lied about rotating tire because the tire wheel drive and do a tire rotation well after keeping it a week the four wheel drive wasn’t fixed and they lied about rotating tire because the tire I was having a problem with was still in the same position I ended up taking it to the Ford dealership to get it fixed So 300.00 was wasted and I’ll never bring it back to Infiniti again definitely not a honest service department More
Infiniti of Stewart sucks. They are understaffed and the turnover is unbelievable. Customer service is very inadequate and the service guy George. Sucks as well. in the last mo They are understaffed and the turnover is unbelievable. Customer service is very inadequate and the service guy George. Sucks as well. in the last month, I have had to bring my vehicle in six times and I was told I needed to buy four brand new tires from them which I really did not need. They kept saying they fix the problem and the minute I left the dealership the problem was back, the wheel turns to the left once you are going 50 mph on a straight smooth road. There are many recalls on the Q5, but it seems that Infiniti of Stuart could not be bothered. The only saving Grace there was my service advisor Whitney. Thank you so much Whitney and I wish you well. More
Definitely could use better communication from the serviceman. A update on vehicle, every few days, would be nice, instead of me having to reach out and ask him… serviceman. A update on vehicle, every few days, would be nice, instead of me having to reach out and ask him… More
My service writer George has always been professional and courteous when I bring my vehicle in I bought the Inifiniti Elite extender warranty and my repahave been a breeze Thanks Inifiniti Stuart. courteous when I bring my vehicle in I bought the Inifiniti Elite extender warranty and my repahave been a breeze Thanks Inifiniti Stuart. More
I had my car in for an oil change and it had a problem starting. Turns out I need a new starter. The estimate was almost $1800. I have two mechanics that we regularly use and called them for quotes. One w starting. Turns out I need a new starter. The estimate was almost $1800. I have two mechanics that we regularly use and called them for quotes. One was $880 and one was $950. This was a ridiculous price for replacing a starter. More
Jeff Orr gives great customer service! The technicians and mechanics are top notch, and appreciate the super friendly valets! The technicians and mechanics are top notch, and appreciate the super friendly valets! More
Whitney is a fantastic advisor! She’s thorough, super knowledgeable and pleasant to be around. She always keeps me up to date on timing and the process. Thanks Whitney! She’s thorough, super knowledgeable and pleasant to be around. She always keeps me up to date on timing and the process. Thanks Whitney! More