INFINITI Stuart - Service Center

Great job! There was great attention to time management. The problem was explained very well. There was great attention to time management. The problem was explained very well. More

After bringing my car in for a diagnostic they said it was my bcm so they charged me $915 to “program my new bcm” when I picked the car up it continued to have the same issue and my old bcm was in the veh was my bcm so they charged me $915 to “program my new bcm” when I picked the car up it continued to have the same issue and my old bcm was in the vehicle… it ended up being my ESCL giving out and after they found out it wasn’t my bcm like they thought they still charged me and gave me a still broken car. These places are Called stealerships for a reason stay away. More

Unfortunately I would not recommend this dealership to anyone, from my dealings with the service department to the sales manager the experience was horrible. anyone, from my dealings with the service department to the sales manager the experience was horrible. More

Alex was professional and friendly. He explained what was going to be fixed accurately and in a concise manner He explained what was going to be fixed accurately and in a concise manner More

Good curtious service Service was prompt and on time with pleasant waiting area Very satisfied pleasant waiting area Very satisfied More

Very attentive and forthcoming. He made sure that the car was done quickly and efficiently He made sure that the car was done quickly and efficiently More

Arrived 7:30am car not worked on till 2:30 all 3-4 times came in. Also horn and windshield washer spray no longer working after I brought in vehicle. Both working before I brought in. I did have wrong parts came in. Also horn and windshield washer spray no longer working after I brought in vehicle. Both working before I brought in. I did have wrong parts 3 times, that I brought in. I order correct parts, the company sent wrong parts. Very frustrating. I ordered my own parts after market. Jeff was very understanding and great overall. Only frustration again beside horn and fluid sprayer no longer working was. Set confirmation of time being there,7:30am and service on vehicle not started till 2:30pm when I was waiting there at infinity.. More

Efficient, on time, price as quoted , delivered service in a professional manner, as a faithful customer since 2021 I continue to be impressed with the service department of this dealership. in a professional manner, as a faithful customer since 2021 I continue to be impressed with the service department of this dealership. More

Very professional. Love the quote by text and the payment electronically. The appointment was very timely, within just s few days, not weeks. Love the quote by text and the payment electronically. The appointment was very timely, within just s few days, not weeks. More

Jeff was very professional and courteous including staff. The issue was addressed and resoled in a timely manner. The issue was addressed and resoled in a timely manner. More