1,182 Reviews of INFINITI Stuart - Service Center
They put in a great front for customer service. They are impossible to get a hold of as they don’t call people back even when they have your car. Very misleading, unprofessional, unreliable mechani They are impossible to get a hold of as they don’t call people back even when they have your car. Very misleading, unprofessional, unreliable mechanics, and are not there for the customers just for the paycheck. More
Pedro was Great and provided wonderful customer service. However, Infiniti telling me I have to pay $463 plus tax to replace my battery, then when I tell them i cannot afford that, please tell me the diag However, Infiniti telling me I have to pay $463 plus tax to replace my battery, then when I tell them i cannot afford that, please tell me the diagnostic fee for diagnosing a defective battery , now the charge is $280. Complete gouging and uncalled for. Thank you Pedro for charging a fair price of $113 diagnostic, allowing me to purchase a battery and taking only 20 minutes to install. I’m a single parent! So I appreciate your turning this into a happy experience, considering I have purchased 5 vehicles from Infiniti since 2009. You will most likely get my business for #6 and only because of Pedro efforts to actually help me.. More
Excellent service and very knowledgeable and friendly employees. Very accommodating to owners to all car owners. employees. Very accommodating to owners to all car owners. More
I came in for rear brakes. They were very professional, informative and the wait was not long at all. I am pleased with the work done on my vehicle. And I love the free car They were very professional, informative and the wait was not long at all. I am pleased with the work done on my vehicle. And I love the free car wash in every visit More
Whitney was very responsive and professional. Had issue with Apple car play and also a warning light. Had issue with Apple car play and also a warning light. More
Great service department, ask for Jorge. Always a pleasure visiting for routine maintenance on my vehicle. Always a pleasure visiting for routine maintenance on my vehicle. More
Still don’t have any details on my Nissan warranty I was oromised and cost me two days of car rental when I dropped off car for minor fixes from when I bought it and never received any paperwork showing wha oromised and cost me two days of car rental when I dropped off car for minor fixes from when I bought it and never received any paperwork showing what was done and didn’t fix two things I had asked about! More
I always have the best experience with this service team! Quick turnaround time, and good pricing. Quick turnaround time, and good pricing. More
I scheduled a regular oil change and had 1 hr and 20 minutes before my next appointment, but my car was not finished. I texted the number I was told to use during my service but no one answered. So I ha minutes before my next appointment, but my car was not finished. I texted the number I was told to use during my service but no one answered. So I had to Uber to my other appointment and uber back to get my car - no communication More