1,108 Reviews of INFINITI Stuart - Service Center
Excellent Nicole is always helpful and willing to assist to make the service seamless and excellent. Nicole is courteous and professional. I find she brings a Nicole is always helpful and willing to assist to make the service seamless and excellent. Nicole is courteous and professional. I find she brings a personal touch to the process which is refreshing. More
Great Service team All the employees at Infiniti Stuart are wonderful. Very friendly atmosphere and love getting my vehicles needs handled when I go there for service. T All the employees at Infiniti Stuart are wonderful. Very friendly atmosphere and love getting my vehicles needs handled when I go there for service. Thank you! More
Bad first time experience Brought my vehicle in for glaze coating on the outside and inside from what I was told I also asked to check the shake in the steering wheel. I went Brought my vehicle in for glaze coating on the outside and inside from what I was told I also asked to check the shake in the steering wheel. I went back late afternoon to pick up my vehicle and was very disappointed, my vehicle was all dusty, scratches on the hood and nicks on the hood, drivers side window had a scratch about eight inches long on it and a rust spot from a razor on the top of the back of the vehicle. They glazed over pollen on the car and we were very unhappy at this point, a man came out who said he was the manager and later we found out he was not. He argued with my husband about what was done claiming it must have been that way when we brought the car there and when my husband laughed about it, he told us he was done and to leave the car lot he was not dealing with us. I told him we need to get this all straightened out and that he was not being very nice. We were told to bring the car back next week and they will see about the scratch on the window To say the least we are very unhappy and not sure what our next step will be. More
Excellent Job by the Infinity Service Team I have been bringing my vehicles in for years to Stuart Infiniti. Each time I am treated like part of the family! My vehicle was serviced in a timely I have been bringing my vehicles in for years to Stuart Infiniti. Each time I am treated like part of the family! My vehicle was serviced in a timely manner as I watched from the waiting room of the dealership. These guys do a great job of making you feel comfortable if you decide to wait. Kevin Horner always greets me with a smile and is a true professional. He makes taking care of my QX60 a pleasure! More
Best service center of all our cars Having had many different car makes and models, I can honestly say the service at Infiniti of Stuart is supreme. Kevin and the staff treat us professi Having had many different car makes and models, I can honestly say the service at Infiniti of Stuart is supreme. Kevin and the staff treat us professionally but friendly. The car is always serviced in a timely manner. More
Excellent Service Nicole is beyond accommodating! I always make my appointments with her due to her excellent customer service each time I visit the Stuart location on Nicole is beyond accommodating! I always make my appointments with her due to her excellent customer service each time I visit the Stuart location on Federal Highway. More
GREAT JOB BY ALL , CAR WAS CLEAN WHEN RETURNED, ALL WORK WAS DONE AND DELIVERED WHEN PROMISED, VALET WAS ALSO GREAT DROP OFF WAS ON TIME AND FRIENDLY , CAR WAS CLEAN WHEN RETURNED, ALL WORK WAS DONE AND DELIVERED WHEN PROMISED, VALET WAS ALSO GREAT DROP OFF WAS ON TIME AND FRIENDLY More
Excellent Service This is my third time to the service department. My car was taken immediately and finished at the promised time. Not only is Nicole very professiona This is my third time to the service department. My car was taken immediately and finished at the promised time. Not only is Nicole very professional, knowledgeable and pleasant, she has superb customer service skills. More
First time in This was our first visit to the service department. Everything with our car went fine. They finished ahead of time committed too. Only issue was clean This was our first visit to the service department. Everything with our car went fine. They finished ahead of time committed too. Only issue was cleanliness of loaner car. More
Kevin is Service is a five star employee I had a low tire so I drove straight to the Infinity Service center to see if they could take a look. I was greeted and helped right away plus given a I had a low tire so I drove straight to the Infinity Service center to see if they could take a look. I was greeted and helped right away plus given a courtesy car. They fixed the issue and the experience was great. . Kevin is the best😊 More