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INFINITI Stuart - Service Center

Stuart, FL

4.5
1,108 Reviews

1,108 Reviews of INFINITI Stuart - Service Center

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July 09, 2019

Radiator heater hose leaking It was good, I was not told what was done. Like if they change the heater hose? or if they replaced the OEM fastener for a screw fastener to stop the More

by XAVIERTOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Spatafora-King
Jul 11, 2019 -

INFINITI Stuart responded

Thank you for your feedback and for your business Xavier! We appreciate you allowing us to assist you with your vehicle needs. I will have Nicole reach out to you so she can explain exactly what was done.

July 08, 2019

Fast and efficient. I was taken in with no appointment, and was taken care of immediately. Nicole explained everything to me in detail and assured me that it would be tak More

by DJREN4EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Spatafora-King
Jul 08, 2019 -

INFINITI Stuart responded

Thank you for your review and for trusting us to assist you with your vehicle needs. We appreciate your business!

July 03, 2019

Maybe took car in for routine service. was told that drive belts needed replaced but they were just done by this service center in January. was told battery More

by RWITTENMYER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Daniels
Jul 05, 2019 -

INFINITI Stuart responded

Thank you for your feedback. We apologize for any inconvenience and our service manager will be in touch with you soon.

July 03, 2019

Always great service Loaner car always available! My service person Nicole always goes above and beyond! Love the free car wash and my favorite is the butler service which More

by MYWAYHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Spatafora-King
Jul 04, 2019 -

INFINITI Stuart responded

Thank you for your 5 star review and for your business! We appreciate you allowing us to assist you with your vehicle needs.

June 28, 2019

Kevin needs a raise! Kevin has an excellent personality, vehicle knowledge, he is organized, and attentive. This is my 7th Infiniti, a few years back your service departme More

by CATRINAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jun 28, 2019 -

INFINITI Stuart responded

Thank you for your review and for trusting us with your vehicle needs. We appreciate your business and thank you for being part of the INFINITI Stuart family!

June 28, 2019

Road noise Kevin Horner was excellent. Only issue I have is that subtle road noise that I described I was told it was nothing and it was fixed. Unfortunately More

by PIERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jun 28, 2019 -

INFINITI Stuart responded

Thank you for your review and for taking the time to leave us some feedback! I spoke with our service manager and it looks like we did something that they thought fixed the noise. Since you are still experiencing something, I am going to have Kevin reach out to you so we can reschedule and check again. Thank you! Amanda McCartney Business Development Manager 772.266.7573

June 26, 2019

Nichole was very professional. Yes, they wash and vacuum my car after the services but my vehicle beige inside and always have grease stains on my carpet, the inside of my door step More

by MSTEELE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You had a wonderful sales person named Paul. You should have him in your list. Hopefully he is still with your company., Nicole Spatafora-King
Jun 27, 2019 -

INFINITI Stuart responded

Thank you for your review and feedback! I will definitely bring this up to our service manager that our technicians be more careful. If there is anything I can help with otherwise, please feel free to reach me! Paul has moved on to something else but yes he was a great addition to our team! Thank you! Amanda McCartney Business Development Manager 772.266.7573

June 26, 2019

Service Kevin my service rep always does a exceptional job taking care of my service needs. He makes sure I’m happy with my service and work is done to my exp More

by KAREAD105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jun 27, 2019 -

INFINITI Stuart responded

Thank you for your review and for your business! We look forward to continuing to assist you with your vehicle needs.

June 20, 2019

Fast, friendly, accomodating This is my second car with Infiniti of Stuart. I have never been disappointed with the sales team or service team. Keep up the great work! More

by JENNIFER.TARSIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Horner
Jun 20, 2019 -

INFINITI Stuart responded

Thank you Jennifer for your review and for staying part of the INFINITI Stuart family! We appreciate your business and look forward to continuing to assist you with your vehicle needs.

June 20, 2019

Great service and Service Advisor Kevin is very professional I already listed above my comments great service I was very happy my service and the service advisor work was performed perfectly and IThank you More

by ARLINEM57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jun 20, 2019 -

INFINITI Stuart responded

Thank you for your review and for trusting us with your vehicle needs! We look forward to continuing to assist you throughout the future.

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