Back

INFINITI Stuart - Service Center

Stuart, FL

4.4
1,176 Reviews

1,176 Reviews of INFINITI Stuart - Service Center

Sort by
April 01, 2025

Whitney is a wonderful service rep. Personable and professional. Always willing to help when she can. Had an emergency with a tire last time and she squeezed me in to have it replaced. More

by MUNOYES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

March 27, 2025

Worst service I have ever had got lied to three times had to keep calling when we were scheduled to drop off our car no one new about it they were Soto have loner car but didn’t sent my wife to a rental car More

by KENT_HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Assistant manager I think jimmy
Mar 27, 2025 -

INFINITI Stuart responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail, Kent, and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joshua Muir General Manager (772) 254-8222

March 26, 2025

Very clean and professional service area. Was updated on the status of my vehicle regularly and was returned clean and in a timely manner. I will be doing future services here. More

by terrymiller4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 27, 2025 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

March 25, 2025

Everyone at the dealership was very nice. The service person was exceptional. My only complaint is that an oil change should not take almost 2 hours. An hour should be the max time for the More

by RSGOH60
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney was not my service person. In fact I never saw her
Mar 26, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

March 25, 2025

Whitney my service adviser is the main reason I use this dealership. She is very knowledgeable and helpful and most important very reliable and has earned my trust . She is excellent to work with and I fe More

by SPAEDSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Whitney here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

March 23, 2025

Good service, good customer support, I had been in the Infiniti family for over 14 years and my daughters too we love everything about them More

by ENEREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Services and sales departments
Mar 25, 2025 -

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

Whitney is the most amazing! She is the reason I will continue to get Infinity vehicles. The customer service is exceptional. Thank you Whitney!!! More

by MBROOK101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

INFINITI Stuart responded

It's great to hear that Whitney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

I had an amazing experience that left me feeling truly special! The services provided were outstanding and incredibly informative. I can't praise Donna enough—she was absolutely superb in every way! More

by ADAMSON69.C.A
Recommend Dealer
Yes
Employees Worked With
Donna Podd
Mar 25, 2025 -

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

My qx30 was in the shop from September 20 2024 only to find out on February 2025 that the car can not be fixed ! Car was totaled by insurance company after thousands of dollars in repairs ! Infinity does More

by rgthatsit
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

After waiting to be checked in not a single person came and spoke to me. No one offered me a water or kept me update. My update came in the form of a text. Very impersonal. More

by mjeb72
Recommend Dealer
No
Employees Worked With
Didn’t work with Whitney
1
...