1,176 Reviews of INFINITI Stuart - Service Center
Whitney is a wonderful service rep. Personable and professional. Always willing to help when she can. Had an emergency with a tire last time and she squeezed me in to have it replaced. Personable and professional. Always willing to help when she can. Had an emergency with a tire last time and she squeezed me in to have it replaced. Highly recommend her and her partner Austin Robinson in sales. More
Worst service I have ever had got lied to three times had to keep calling when we were scheduled to drop off our car no one new about it they were Soto have loner car but didn’t sent my wife to a rental car to keep calling when we were scheduled to drop off our car no one new about it they were Soto have loner car but didn’t sent my wife to a rental car place that she was at for three outs to get a car then it took two weeks for the repair that they said would take too days More
Very clean and professional service area. Was updated on the status of my vehicle regularly and was returned clean and in a timely manner. I will be doing future services here. Was updated on the status of my vehicle regularly and was returned clean and in a timely manner. I will be doing future services here. More
Everyone at the dealership was very nice. The service person was exceptional. My only complaint is that an oil change should not take almost 2 hours. An hour should be the max time for the The service person was exceptional. My only complaint is that an oil change should not take almost 2 hours. An hour should be the max time for the oil change More
Whitney my service adviser is the main reason I use this dealership. She is very knowledgeable and helpful and most important very reliable and has earned my trust . She is excellent to work with and I fe dealership. She is very knowledgeable and helpful and most important very reliable and has earned my trust . She is excellent to work with and I feel she really takes care of anything I need More
Good service, good customer support, I had been in the Infiniti family for over 14 years and my daughters too we love everything about them Infiniti family for over 14 years and my daughters too we love everything about them More
Whitney is the most amazing! She is the reason I will continue to get Infinity vehicles. The customer service is exceptional. Thank you Whitney!!! She is the reason I will continue to get Infinity vehicles. The customer service is exceptional. Thank you Whitney!!! More
I had an amazing experience that left me feeling truly special! The services provided were outstanding and incredibly informative. I can't praise Donna enough—she was absolutely superb in every way! special! The services provided were outstanding and incredibly informative. I can't praise Donna enough—she was absolutely superb in every way! More
My qx30 was in the shop from September 20 2024 only to find out on February 2025 that the car can not be fixed ! Car was totaled by insurance company after thousands of dollars in repairs ! Infinity does find out on February 2025 that the car can not be fixed ! Car was totaled by insurance company after thousands of dollars in repairs ! Infinity does nothing to stand by the brand will never buy another car from them ever again! Whitney was great 100% I still get phone calls about service on car it’s been at your shop for months! So much for my wife’s dream car More
After waiting to be checked in not a single person came and spoke to me. No one offered me a water or kept me update. My update came in the form of a text. Very impersonal. and spoke to me. No one offered me a water or kept me update. My update came in the form of a text. Very impersonal. More