INFINITI Stuart - Service Center

In all honesty, Whitney is the only reason why I continue to go to the dealership she is efficient. She’s great at her job. She’s kind I almost didn’t come back because of the other guy that I had to deal wi to go to the dealership she is efficient. She’s great at her job. She’s kind I almost didn’t come back because of the other guy that I had to deal with it if I can deal with Whitney I’ll continue to come to this dealership if she ever leaves I’ll never come back. More

The service advisors were very helpful. They texted me when my car was ready and were able to get me out quickly. They texted me when my car was ready and were able to get me out quickly. More

Amazing and professional staff with a 5 star service. This is the best Infiniti Dealership I've ever been to in my life. They all deserve a raise ASAP. This is the best Infiniti Dealership I've ever been to in my life. They all deserve a raise ASAP. More

They are always professional and courteous. They have always taken care of my Q50 with great service and complimentary car wash. They have always taken care of my Q50 with great service and complimentary car wash. More

My first time at dealership Hopefully will be moving to the area. I met only courteous and friendly staff willing to Assist me. George in service and Christopher in sales. I will be using Infiniti of S the area. I met only courteous and friendly staff willing to Assist me. George in service and Christopher in sales. I will be using Infiniti of Stuart when I relocate. More

Whitney is HORRIBLE at customer service. She NEVER returned my texts or calls even after trying to connect with her for several days in a row. My car was done and she never even bothered to She NEVER returned my texts or calls even after trying to connect with her for several days in a row. My car was done and she never even bothered to call me to tell me so. seriously she needs to be fired. Thank god for Jeff. More

From beginning to end great service and overall great experience. I would recommend this dealership. experience. I would recommend this dealership. More

My oil change and air filter replacement took 2 hours and 15 minutes to complete. Unacceptable!!!!! The service center wasn't even busy that day. That's total xx!!!!! When I first dropped off my vehicle, 15 minutes to complete. Unacceptable!!!!! The service center wasn't even busy that day. That's total xx!!!!! When I first dropped off my vehicle, the service rep told me it would take about 1 hour and 20 minutes to complete. And I just sat there and wait the whole time. I did not get any communication or reasons why it would take so long. I have never waited this long for an oil change. Will not go back again. More

Never met him too busy to meet with anybody or perhaps me! zero customer service. George in service department what a rude guy! He does not know how to communicate properly with customers very careless! me! zero customer service. George in service department what a rude guy! He does not know how to communicate properly with customers very careless! I brought my car back last Friday to him due to water leak that Infinity said they had fixed on the 10/18/24 . Well George had me sit in the lobby for over an hour only to say that there was no issues with my car ! if so take the car to another infinity! I will have my manger reach out to you on Monday the 11! He placed the keys in front of me and left . I have pictures and videos to prove my case . By the way Infinity of Stuart charged me over what was showing on my invoice. I got robbed by infinity! Obviously no one cares I never got a call from any manager ! Infinity of Stuart should close and retrain their employees! If I could give a zero instead of one star I would. More

Wonderful service ! !! Thanks !! I would recommend to anyone who needs infinity service. Whitney is a great front desk person. !! Thanks !! I would recommend to anyone who needs infinity service. Whitney is a great front desk person. More