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INFINITI Stuart

Stuart, FL

Overview
Employees
Reviews
Vehicles
4.5
2,005 Reviews
Whether you hail from right here in Stuart, FL, north in Vero Beach or south in the vibrant West Palm Beach area our dealership delivers quality customer service and vehicles for all your needs and wants. With a vast array of amazing new INFINITI models, our Stuart, FL showroom has the luxurious set of wheels you need but for a fraction of the price. Thanks to our luxury for less credo, our showroom is highlighted by models like the INFINITI Q50, which delivers sporty luxury for less, and the INFINITI QX80, which features full sized luxury SUV versatility and space for less. For an even friendlier price tag we also offer an amazing selection of used cars and certified pre-owned INFINITI models, all of which come with the reliability of a fresh ride but with a much more manageable cost. These rides can deliver you back to Vero Beach or Port St. Lucie with style and a smile thanks to their certified assurance. When buying a new set of wheels here in our INFINITI Stuart showroom, the professionals in our finance center provide all the information and help you need to make the process simple. It is their job to find you the best in regards to auto loans and lease plans, so you can head home to Jupiter or West Palm Beach happily behind the wheel of your INFINITI. For all of your maintenance needs our service center provides top notch expertise that can help keep your ride on the road. Thanks to their knowledge and genuine parts our staff can make sure you remain in motion here on the Treasure Coast. Right beside rides like the INFINITI QX60, QX80 and Q50 our showroom delivers comprehensive service beyond just automotive and our competent staff. Thanks to a brand new state of the art facility our dealership is truly a treasure on the Florida coast and even offers an on-site café with free coffee. INFINITI Stuart is easy to locate on the Treasure Coast of Florida, so whether you are coming from Vero Beach, Port St. Lucie, Jupiter or West Palm beach stop by our location at 3970 SE Federal Hwy to experience true luxury for less.
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3970 SE Federal Hwy

Stuart, FL

34997

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Showing 2,005 reviews

June 05, 2024

My questions still have not been addressed. Why? Too much upselling and not enough customer service More

by scottmannis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge. Zero stars
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Jun 08, 2024 -

INFINITI Stuart responded

Scott, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joshua Muir General Manager (772) 254-8222

June 04, 2024

Service has been speedy in getting me in fast and fixing the tiny issues I had withmy new car. More

by DEBPONTE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge and Alex
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Jun 04, 2024 -

INFINITI Stuart responded

Thank you, Deb, for the kind words for our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you. Ross Fitzsimmons Service Manager (772) 254-8222

June 02, 2024

Fast and good service, friendly people clean place , they make me feel like home and happy More

by JOHNONEIL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

May 30, 2024

This is the 2nd car I bought from Lou. Wonderful service. This is my 3rd Infiniti so that tells you that I love them! More

by MICHELLEO_33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou
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Jun 01, 2024 -

INFINITI Stuart responded

Michelle, Thanks for sharing about your 2nd experience with INFINITI Stuart. Lou and our team appreciate your business and hope to see you again soon! Joshua Muir General Manager (772) 254-8222

May 26, 2024

Whitney is very professional and she is the only reason I use Infiniti of stuart for service. More

by ERICFINKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

May 25, 2024

The customer service was excellent. First time at this dealership and the experience was exceptional. More

by Chrisbaronoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Fitzsimmons
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May 29, 2024 -

INFINITI Stuart responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

May 25, 2024

Service advisor was dismissive of my concerns. I had to remind him constantly about my concerns. Didn’t feel like a high end car dealer service department, charging extra for using a credit card a More

by anikov1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 29, 2024 -

INFINITI Stuart responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ross Fitzsimmons Service Manager (772) 254-8222

May 25, 2024

My experience was great they made it happen for me. I will recommend them again. More

by michaelbaumker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Carlisle, Aaron Amador
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May 29, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Joshua Muir General Manager (772) 254-8222

May 24, 2024

Straight forward. Work completed as requested, and on time. My attendant was very efficient and friendly! More

by TRAVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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May 29, 2024 -

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

May 24, 2024

Salesman (Ralston) was extremely courteous and was the reason I came back. Management was very respectful, and thanked me for my business with follow up calls. More

by Cjmulrooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

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