INFINITI Stuart

Maintennance service Eric Daniel was my service tech. He was a pleasure to work with. He was accommodating, knowledgeable, thorough and expeditious. Facility is modern, cl Eric Daniel was my service tech. He was a pleasure to work with. He was accommodating, knowledgeable, thorough and expeditious. Facility is modern, clean, organized and comfortable. More

Great Experience Kevin helped understand why certain items needed to be serviced and/or replaced. His explanation helped me make the right decisions and not over spend Kevin helped understand why certain items needed to be serviced and/or replaced. His explanation helped me make the right decisions and not over spend in servicing my infinity. More

Happy to not be purchasing another car again soon. Sales manager would not work with us on price, sneakily added CPO fee without mentioning it when negotiating the price of the car..Finance said "he sh Sales manager would not work with us on price, sneakily added CPO fee without mentioning it when negotiating the price of the car..Finance said "he should talk to the sales people about mentioning that price". That's BS, the sales person just won a sales trip, they knew exactly what they were doing just writing it on the deal sheet and not mentioning it. Finance pushed auto butler and interior service even after we declined addons..we received a call after purchase to apply auto butler..why wasn't this done when the car was purchased? Took a long time for finance to prepare the paperwork after a "printer issue." At delivery, there was no setup of pairing phone, showing settings, and garage link was completed incorrectly. There were many previous loaner agreements in the car, and car only had half a tank of gas. Overall a very lackluster service experience. More

Above and beyond Kevin could not have provided better customer service, and he did so while holding down the fort for the rest of the customer service department. Ever Kevin could not have provided better customer service, and he did so while holding down the fort for the rest of the customer service department. Everything I came for was done on time and to perfection by the Infiniti team, but they went above and beyond by addressing other issues I was not aware of. I am a very satisfied customer. Thanks a million! More

Good service I asked for a last minute appointment to get my AutoButler car finishing service done, since I had another errand to do near the dealership. They acc I asked for a last minute appointment to get my AutoButler car finishing service done, since I had another errand to do near the dealership. They accomodated my request and finished the service in less than the estimated time. More

Outstanding car buying experience We found the experience to be excellent. Our salesperson,Christine, was informative and easy to work with with great follow through. We were very impr We found the experience to be excellent. Our salesperson,Christine, was informative and easy to work with with great follow through. We were very impressed with Stuart Infiniti. More

Excellent Nicole had her crew take care of all my vehicles needs on a timely manner & the Q70 was returned running well and even got a bath..Good Job. Nicole had her crew take care of all my vehicles needs on a timely manner & the Q70 was returned running well and even got a bath..Good Job. More

Service agreements I'm not real happy with this dealership. Lately, I received 2 emails stating I'm overdue for maintenance and that I should schedule an appointment. I I'm not real happy with this dealership. Lately, I received 2 emails stating I'm overdue for maintenance and that I should schedule an appointment. I schedule online and go in early in the morning and find out it's too soon for an oil change and I would be charged if I get one. Then I find out the "Tire & Wheel " agreement doesn't include tire rotation and that would cost me $29.95! Not sure why I signed up for a premier maintenance package and now I have to pay for things!! Mind you I'm not blaming Nicole Spatafora my service person. It's not her fault. More

Service Department Service department is always a problem. You can buy a car anywhere, today it is all about customer service, they just don't have it! Service department is always a problem. You can buy a car anywhere, today it is all about customer service, they just don't have it! More

maintance service performed on our infiniti Saturday May 4.2019. problem was not resolved. drove car without windshield wipers working, freeze in drivers face. service performed on our infiniti Saturday May 4.2019. problem was not resolved. drove car without windshield wipers working, freeze in drivers face. made an interesting drive ( dangerous). Car picked up Mon. 6, 2019 loaner car until May 8th. Dont understand why this was not fixed Saturday, car there all day. Too late to take back Saturday, they were closed. so we brought car back to Jupiter, dangerous rain storm.. Problem found Monday, part had to be ordered. this was listed as a problem on Saturday all the things done, this was not addressed and repaired until we brought to attention again. This is not my first issue with Infiniti Stuart. Car damaged through their car wash. I had to bring back when repair person there. Lots of inconvience. More