INFINITI Stuart

Not up to Infiniti standards Wanted to try this dealership versus the one I purchased from since it is closer to my residence. Overall, the service was not at the same level I h Wanted to try this dealership versus the one I purchased from since it is closer to my residence. Overall, the service was not at the same level I have come to expect from Infiniti As little as the car wash at the end of service being extremely poor, to the no explanation of items they wanted to perform on the vehicle. Really felt out of place with the lack of communication lack of customer service. More

Awesome experience From the time I was proactively contacted about my service requirements, my experience was delightful. The clear passion expressed through words and a From the time I was proactively contacted about my service requirements, my experience was delightful. The clear passion expressed through words and actions was a welcome change from most I have experienced. The balance of technology and human interaction was perfect. More

Buying Experience Overall, a genuinely wonderful buying experience. Particularly the help from Jason Moody. Hus was a pleasure to work with, however, every time he fo Overall, a genuinely wonderful buying experience. Particularly the help from Jason Moody. Hus was a pleasure to work with, however, every time he found "a coupon" the credibility of the offer made me somewhat suspect. Would have liked more customer orientation, but realize that you're not a Maserati dealer and you couldn't provide that support. More

AMAZING EXPERIENCE AS ALWAYS!!! ALAN AND HE STAFF GO OVER AND BEYOND TO ACCOMMODATE THEIR CUSTOMERS!! THEY ALWAYS HAVE A SMILE AND READY TO ANSWER ANY QUESTIONS THAT YOU HAVE, THEY M ALAN AND HE STAFF GO OVER AND BEYOND TO ACCOMMODATE THEIR CUSTOMERS!! THEY ALWAYS HAVE A SMILE AND READY TO ANSWER ANY QUESTIONS THAT YOU HAVE, THEY MAKE SURE THEIR CUSTOMERS ARE HAPPY. More

Quick friendly service Went in without an appointment and was taken care of immediately. Had breakfast while there and test drove a couple of very nice cars. Our car was fix Went in without an appointment and was taken care of immediately. Had breakfast while there and test drove a couple of very nice cars. Our car was fixed and washed before we finished the test drives. Thanks! More

Excellent and friendly service I always have a great experience at Stuart Infiniti. I brought in my car for routine service and they gave me a loaner; however, they had my car ready I always have a great experience at Stuart Infiniti. I brought in my car for routine service and they gave me a loaner; however, they had my car ready in only an hour! Great service. Efficient. Professional. Friendly. More

Quick and painless Bought my first car from David. He made my first time buying a car quick and painless. David and Hus from finance worked with what was in my budget an Bought my first car from David. He made my first time buying a car quick and painless. David and Hus from finance worked with what was in my budget and what I was able to afford. Thank you!! More

Infinity of Stuart The service team at INFINITY Stuart have proven themselves to be best in class. This is our first experience working with this brand. We are aboveboar The service team at INFINITY Stuart have proven themselves to be best in class. This is our first experience working with this brand. We are aboveboard satisfie! More

Awesome Always greeted with a smile. Questions answered. Problems solved. My visits to date have been a pleasant experience, may they continue to be so. Nic Always greeted with a smile. Questions answered. Problems solved. My visits to date have been a pleasant experience, may they continue to be so. Nicole is the Best! More

Promises not kept. Miserable communication. Having had years experience with Lexus, I am used to high-quality customer service. The only reason I am not repeating a Lexus purchase is the new Having had years experience with Lexus, I am used to high-quality customer service. The only reason I am not repeating a Lexus purchase is the new model car is too long for my garage. My mechanic said if I could not get a Lexus Go with infinity. It has been a definite disappointment and almost turned my decision from buying the car that I bought. which hasn’t been finalized yet since it is on a train and I need it by 8/6 and they could not guarantee that. That I understand. It is the lack of communication that has occurred since I first visited the show room about three weeks ago. The last thing I asked of my sales representative was that she keep me in the loop. I know nothing more than the day I walked out of the show room after signing paperwork. More