INFINITI Stuart

busy day The service that day was good. Unfortunately, I pay for the auto butler, but have not received cards indicating that it was due. I missed 2 applic The service that day was good. Unfortunately, I pay for the auto butler, but have not received cards indicating that it was due. I missed 2 applications, which was not a good thing during love-bug season! I wish that the service center could notify me when it is due, in case I do not receive the notification card. More

AWESOME!!!!! This dealership is by far the best dealership that I have been to. Bob made the experience so stress free and made you feel like family, not a dollar This dealership is by far the best dealership that I have been to. Bob made the experience so stress free and made you feel like family, not a dollar sign! I also met with Christine to sign the paperwork. She had everything ready to make the process super quick. She also went above and beyond to show me all the features of the car before leaving. If you are in the market to buy an Infinity, don't go anywhere else. I will definitely be back when my lease is up!! More

Maintennance service Eric Daniel was my service tech. He was a pleasure to work with. He was accommodating, knowledgeable, thorough and expeditious. Facility is modern, cl Eric Daniel was my service tech. He was a pleasure to work with. He was accommodating, knowledgeable, thorough and expeditious. Facility is modern, clean, organized and comfortable. More

Great Experience Kevin helped understand why certain items needed to be serviced and/or replaced. His explanation helped me make the right decisions and not over spend Kevin helped understand why certain items needed to be serviced and/or replaced. His explanation helped me make the right decisions and not over spend in servicing my infinity. More

Happy to not be purchasing another car again soon. Sales manager would not work with us on price, sneakily added CPO fee without mentioning it when negotiating the price of the car..Finance said "he sh Sales manager would not work with us on price, sneakily added CPO fee without mentioning it when negotiating the price of the car..Finance said "he should talk to the sales people about mentioning that price". That's BS, the sales person just won a sales trip, they knew exactly what they were doing just writing it on the deal sheet and not mentioning it. Finance pushed auto butler and interior service even after we declined addons..we received a call after purchase to apply auto butler..why wasn't this done when the car was purchased? Took a long time for finance to prepare the paperwork after a "printer issue." At delivery, there was no setup of pairing phone, showing settings, and garage link was completed incorrectly. There were many previous loaner agreements in the car, and car only had half a tank of gas. Overall a very lackluster service experience. More

Above and beyond Kevin could not have provided better customer service, and he did so while holding down the fort for the rest of the customer service department. Ever Kevin could not have provided better customer service, and he did so while holding down the fort for the rest of the customer service department. Everything I came for was done on time and to perfection by the Infiniti team, but they went above and beyond by addressing other issues I was not aware of. I am a very satisfied customer. Thanks a million! More

Good service I asked for a last minute appointment to get my AutoButler car finishing service done, since I had another errand to do near the dealership. They acc I asked for a last minute appointment to get my AutoButler car finishing service done, since I had another errand to do near the dealership. They accomodated my request and finished the service in less than the estimated time. More

Outstanding car buying experience We found the experience to be excellent. Our salesperson,Christine, was informative and easy to work with with great follow through. We were very impr We found the experience to be excellent. Our salesperson,Christine, was informative and easy to work with with great follow through. We were very impressed with Stuart Infiniti. More

Excellent Nicole had her crew take care of all my vehicles needs on a timely manner & the Q70 was returned running well and even got a bath..Good Job. Nicole had her crew take care of all my vehicles needs on a timely manner & the Q70 was returned running well and even got a bath..Good Job. More

Service agreements I'm not real happy with this dealership. Lately, I received 2 emails stating I'm overdue for maintenance and that I should schedule an appointment. I I'm not real happy with this dealership. Lately, I received 2 emails stating I'm overdue for maintenance and that I should schedule an appointment. I schedule online and go in early in the morning and find out it's too soon for an oil change and I would be charged if I get one. Then I find out the "Tire & Wheel " agreement doesn't include tire rotation and that would cost me $29.95! Not sure why I signed up for a premier maintenance package and now I have to pay for things!! Mind you I'm not blaming Nicole Spatafora my service person. It's not her fault. More