INFINITI Stuart

Everytime I go to have my service done I only deal with 4 pe I call and say I am coming in and when I get there I am in and out.. They let me know upfront what is going on and what NEEDS to be done and If I cant I call and say I am coming in and when I get there I am in and out.. They let me know upfront what is going on and what NEEDS to be done and If I cant wait they make sure I have ways of travel.. GREAT TEAM GUYS.. More

Brought my vehicle to service - I am speechless by the responsiveness, outstanding customer service and top quality work you guys are doing for your customers. You guys are simply second to none based on responsiveness, outstanding customer service and top quality work you guys are doing for your customers. You guys are simply second to none based on the service you provide, not only in sales, but also in service - which includes outstanding loyalty to your customers. Alan, Whitney, Darrin are just to name the few of many outstanding people working at this fantastic place. May you be continually blessed for all that you do. Disabled Veteran More

Overall good My biggest issue with this dealership compared to my two home dealerships in Ohio is no one is ever there to greet you. I pulled in, waited at car 3- My biggest issue with this dealership compared to my two home dealerships in Ohio is no one is ever there to greet you. I pulled in, waited at car 3-4 minutes then went inside. No one around in service area. Wandered into showroom area and saw sales staff who ignored me. Finally after about 7-8 minutes a guy came by and i asked if anyone was around for service. He ended up being the only service consultant and took care of me. The work on my car was done quickly (an hour) and no charge since it was a recall issue. It would seem to be a simple thing to look at appt book and have someone there to greet you. More

Ist time Infiniti Owner - Totally Unexpected A+ Service I recently bought my QX-60 after driving a Mazda for 11 years. For years, I had to schedule repairs/service around a totally hectic life with 2 young I recently bought my QX-60 after driving a Mazda for 11 years. For years, I had to schedule repairs/service around a totally hectic life with 2 young children and a very bust Real Estate career. I often could not keep up with regular maintenance and I certainly never made time for dealership recall alerts. I would typically just use the closest franchise repair shop for everything just to save time. I thought that I would be doing the same with my Infiniti since the dealership is more than 30 minutes away. But I called Daniel, the service manager, in the evening and by the next morning, he had a driver at my home to pick up my vehicle and leave me a courtesy car. My car was serviced and I received a call with an update during the appt. Then my car was returned to me right before I had to leave home to pick up my kids. To top this off, I am currently immobile on a medical scooter and I had no idea how I would manuver getting to the dealership on my own. Having the courtesy pick-up was such an unexpected and amazing benefit. I really cannot put a value on this kind of service. I should have bought an Infiniti long ago. I am so happy with the service provided to me =) More

Returning customer Pleasant experience.in leasing QX50. Salesman was very nice and knowledgeable about the car. Sales Manager, Brian, was easy to deal with in negotiatin Pleasant experience.in leasing QX50. Salesman was very nice and knowledgeable about the car. Sales Manager, Brian, was easy to deal with in negotiating terms. More

A real good experience, like never before This is my 4 Q80 and my daughter 4 Q50 and always was a pleasure to buy ir lease from wpb Infiniti but last few time I Had tried to renew my lease and This is my 4 Q80 and my daughter 4 Q50 and always was a pleasure to buy ir lease from wpb Infiniti but last few time I Had tried to renew my lease and nothing work I felt like they just don’t cares besides there is a young fellow as a sell person that if you want to felt like garbage trying to do business with him , a friend of my had a bad experience in WPB and went to Stuart and everything were beautiful and I can’t said enough about how good was my experience is Infiniti Stuart More

Ms. Sapp provided me with wonderful service in the purchase of my new Infiniti. She took the time to accommodate my very busy schedule and even helped me clean out my car! I will strongly encourage my purchase of my new Infiniti. She took the time to accommodate my very busy schedule and even helped me clean out my car! I will strongly encourage my clients to visit her for all of their new car needs. I will be back to buy my next car from her! More

Dealt with asap I had an appointment...easily made and confirmed by Nicole...was offered a loaner but did not really need one...offer was held open because I was ther I had an appointment...easily made and confirmed by Nicole...was offered a loaner but did not really need one...offer was held open because I was there for a couple of hours...appreciated the offer...car was dealt with immediately and I was kept updated at intervals... More

Always a Pleasure! I didnt have an appointment and drove in on my spare time and Nicole was able to quickly assist and get me in and out for oil change!! I didnt have an appointment and drove in on my spare time and Nicole was able to quickly assist and get me in and out for oil change!! More

Thank you ! We love to bring both our cars here and the customer service is always pleasurable! We manage to bring our kids and they love the snack bar and loun ! We love to bring both our cars here and the customer service is always pleasurable! We manage to bring our kids and they love the snack bar and lounge. More