INFINITI Stuart
Stuart, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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No response. Problem still unresolved. I have had multiple malfunctions with the display monitor in my car. It had to be updated and when that did not solve the problem, they replaced it u I have had multiple malfunctions with the display monitor in my car. It had to be updated and when that did not solve the problem, they replaced it under warranty. Then I realized there was no navigation. I took it back again and they found out they had to click a setting to make the navigation appear. Now the navigation is working but there is no Sirius XM function. Despite several emails and phone calls and an in-person visit, including to the Service Manager, the problem remains. The Service Mgr. did call me back and left a message, I called him back and left a complete description of the issue. Radio silence. I understand if they have to inquire to HQ for answers. The technician who inquired was out sick and no one else gets notified. Bad policy. It's another thing to ignore the customer. Bad customer service. This is not acceptable from a high-end luxury car dealership. They do have great customer service in place, such as a loaner car, pick up and drop off of your car for service and pre-COVID, free car wash. I hope to hear from them this week. If not, I will definitely be in touch with them. Beverly J. More
Great Experience! I have purchased many cars in my life and I will say that this experience was one of the best. Everyone was knowledgeable, easy to work with and made I have purchased many cars in my life and I will say that this experience was one of the best. Everyone was knowledgeable, easy to work with and made the overall experience virtually painless. More
Infiniti in Stuart Fl, Treated me amazingly I love the amazing gift they give me with my purchase of a Jeep and super sweet, fun, funny workers there I loved the way they treated My family and I super kin amazing gift they give me with my purchase of a Jeep and super sweet, fun, funny workers there I loved the way they treated My family and I super kind people:)) More
Always fast and efficent service. It seems I always deal with Kevin in Service. He makes my time there seamless and almost always has a loaner vehicle if needed. Our lease will be up s It seems I always deal with Kevin in Service. He makes my time there seamless and almost always has a loaner vehicle if needed. Our lease will be up shortly and we will be looking for another FULL SIZE sedan, unfortunately Infinity has stopped making the Q70. More
My experience with a good one Limage was very helpful also Dave in Finance was also very much helpful i will be doing business with Stuart Infinity in the future thank you also Dave in Finance was also very much helpful i will be doing business with Stuart Infinity in the future thank you More
had excellent service my experience with the service dept was very good had no problems and did not have to wait to longfor my car to be returned my experience with the service dept was very good had no problems and did not have to wait to longfor my car to be returned More
Amazing dealership super fast service and just overall extremely nice people, they have a wide selection of snacks and drinks to have while you wait and also offer a courtesy vehicle to get errands done w extremely nice people, they have a wide selection of snacks and drinks to have while you wait and also offer a courtesy vehicle to get errands done while waiting for you car More
Excellent customer service The entire team did an amazing job for me. Limage, Husain and Kevin were great!! They made a difficult situation, boat difficult. I recommend them eve The entire team did an amazing job for me. Limage, Husain and Kevin were great!! They made a difficult situation, boat difficult. I recommend them every day. More
Was very surprised with the ease the car purchase transaction was . Great job from the whole team from sales to financing and white gloves customer service. We are very pleased with Infiniti stuart. transaction was . Great job from the whole team from sales to financing and white gloves customer service. We are very pleased with Infiniti stuart. Thanks again. More
As always, courteous timely service, and my concerns and requests were listened to and acted upon with no issues. I now plan to trade my current Infiniti, for a newer one. requests were listened to and acted upon with no issues. I now plan to trade my current Infiniti, for a newer one. More