INFINITI Stuart

Great service and professionalism. All that was promised was given. Very friendly and relaxed service. Extremely satisfied dealing with Alan Franciosi and Mathew Carlisle. Love my Q50 was given. Very friendly and relaxed service. Extremely satisfied dealing with Alan Franciosi and Mathew Carlisle. Love my Q50 More

Mary took me early and was very helpful. I was given a rental car. She called and kept in informed on the progress of my car. rental car. She called and kept in informed on the progress of my car. More

Easy and friendly Great experience, everyone was very easy to work with. Hus really helped with financing and I never felt pressured to do anything I wasn't comfortable Great experience, everyone was very easy to work with. Hus really helped with financing and I never felt pressured to do anything I wasn't comfortable with. More

End of lease into another new lease I was extremely pleased with all participants at Stuart Infiniti. We had dealt with Schumacher for years, but they weren't as user friendly as in the I was extremely pleased with all participants at Stuart Infiniti. We had dealt with Schumacher for years, but they weren't as user friendly as in the past years so we went to Stuart Infiniti. It was such and amazing experience, we will not go back to Schumacher in WPB and will and have recommended Stuart Infiniti to others. More

My parents leased a QX60 in Feb. 2019 and my dad absolutely loved his new car. He was able to enjoy it for only 7 months due to being diagnosed with stage 4 cancer. On 7/21/20 he passed away and my absolutely loved his new car. He was able to enjoy it for only 7 months due to being diagnosed with stage 4 cancer. On 7/21/20 he passed away and my mother made the difficult decision to return the car as a voluntary repossession on 8/1/20. She already has a car and at almost 80 years of age she barely drives. We arrived at Infiniti Stuart and told the receptionist why we were there and that we needed to speak with a manager. When the manager, John Harrison, came out to speak with my mom and I and we told him we were doing a voluntary repossession and why, he told us that he could not accept the car and to come back on Monday (it was Saturday). In a very arrogant and condescending tone he told us he couldn’t take the car because “I don’t know if you’re aware but we’re getting a hurricane” (tropical storm at that time) and that he had to get all the cars off of his lot and was not going to take the car to which I said that we were going to leave it as a voluntary repossession. He became very irate and told us to be reasonable because there was a storm coming and to come back Monday and that he was not going to take the car and if we left it he was going to tow it back to my mother’s house and then abruptly and rudely got up, walked away, and left my mother and I in the lobby. I couldn’t believe he had just threatened us and just left us there as if we were worthless pieces of sh*t. I went outside to call my brother and then went back inside and left the key with Stella the receptionist. While I was outside taking the plate off of the car, John Harrison, comes outside yelling at me, threateningly, that if I left the car he would tow it back to my mom’s house (that’s almost one hour away). I yelled back at him, “My father is dead!” and he just turned around and walked back inside. My mother was so shaken up and distraught. Under the circumstances she had taken the best possible option which didn’t feel good at all to her, and to top it off had to deal with such a cold fish like John Harrison. No one from Infiniti Stuart has contacted us or from Infiniti Credit where I also filed a complaint as well as letting them know I had dropped the car off at Infiniti Stuart and faxed to them my father’s death certificate and a letter explaining the situation. My mother tried to do the right thing and the best she possibly could do under the circumstances, but to be treated so inhumanely and heartless made us feel even worse than how we already felt. My mother has a heart condition and high blood pressure and I was very concerned for her health at that moment more than ever. I will never shop at or refer anyone to Infiniti Stuart ever again. I’m crying as I write this recalling that horrific experience. More

Wonderful experience Matt was wonderful to work with! He delivered everything as promised and I had an enjoyable experience leasing my new Q60 Thank you Stuart Infiniti Matt was wonderful to work with! He delivered everything as promised and I had an enjoyable experience leasing my new Q60 Thank you Stuart Infiniti More

Very helpful. Sales person brought the car to our home for test drive, bought it the next day. Completing the transaction was a little slow... for test drive, bought it the next day. Completing the transaction was a little slow... More

Very nice people to deal with Doug and Hus are very kind and helpful with me. They answered all my questions some of them before Iveven asked them. They made my purchase a comforta Doug and Hus are very kind and helpful with me. They answered all my questions some of them before Iveven asked them. They made my purchase a comfortable transition. The detailing part was not that great and the tire pressures were off, but my sale process was very nice. More

Excellent Everything went smoothly and quickly. First time ever not having to spend hours in a dealership while buying a car. Everyone was helpful and profess Everything went smoothly and quickly. First time ever not having to spend hours in a dealership while buying a car. Everyone was helpful and professional and I would come back and refer my friends and family. Thank you. More

Thank to Peter our salesman to oversee our service visit on our new truck. He kept us up to date by phone calls and texts. I would recommend anyone looking to buy a new infinity vehicle to contact Peter i on our new truck. He kept us up to date by phone calls and texts. I would recommend anyone looking to buy a new infinity vehicle to contact Peter in sales. Judith Smith More