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INFINITI Roseville - Service Center

Roseville, CA

4.7
219 Reviews
Call Service Center (916) 633-1120

219 Reviews of INFINITI Roseville - Service Center

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March 19, 2025

Jairo worked with me to get my car repaired due to failing turbos. He kept me informed and was able to assist me with all my questions. I appreciate the assistance I received at Infiniti Roseville and More

by Infiniti_Crono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jairo Gutierrez
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Mar 20, 2025 -

INFINITI Roseville responded

Thank you for your kind words! We’re so glad to hear that Jairo was able to assist you with your car repair and keep you informed throughout the process. It’s great to know you had a positive experience with Infiniti Roseville. We look forward to serving you again in the future and truly appreciate your loyalty!

March 17, 2025

I appreciate the deal received for my car. Me and the new owner love it and will recommend Infinity of Roseville to anyone. More

by Andresfeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew, Terri, Nikita
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Mar 18, 2025 -

INFINITI Roseville responded

Andres, Thank you so much for the kind words! We are so glad your experience with us was a great one. We look forward to a long-lasting relationship!

March 16, 2025

Outstanding Job thorough and friendly, they make sure you are listened to and explain issues thoroughly More

by JCHOLDEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We're so glad to hear that you had such a positive experience and that our team was thorough, friendly, and attentive to your needs. It's important to us that we explain everything clearly and ensure you feel heard. We truly appreciate your feedback and look forward to assisting you again in the future!

March 15, 2025

We had excellent service from Esther which made the process easy and enjoyable. She was outstanding More

by georgeslaats
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

George, Thank you so much for the great review! We're thrilled to hear that Esther provided you with excellent service and made the process easy and enjoyable. She truly is outstanding, and we’re so glad you had such a positive experience. We look forward to the next time!

March 15, 2025

Jairo got me in and out for routine service faster than I'd ever experienced before - thank you! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Jason, Thank you for the 5-star review! We are so glad to hear that Jairo took amazing care of you and your vehicle and that your visit was quick and efficient. We look forward to the next time!

March 15, 2025

Dan Chastain is great to work with and makes it easy to schedule service in a timely manner. More

by DNLTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Thank you for the wonderful feedback! We're so glad to hear that Dan made scheduling your service easy and efficient. We truly appreciate your kind words and are happy that you had such a positive experience. We look forward to the next time!

March 14, 2025

Mathew was very kind and the technician was very thorough with his inspection of my car. My car is working much better than before I came in. They were very efficient with their work. More

by TORY.STEELE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Tory, Thank you so much for the kind words! We're thrilled to hear that Mathew and our technician took great care of your car and provided such thorough and efficient service. It's great to know your car is running better than ever! We truly appreciate your feedback and are happy we could help. We look forward to the next time we can assist you!

March 14, 2025

Working with the service advisor, Jairo, was a delightful experience. He ensured I was updated throughout the entire service process. More

by GPICAREL
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that Jairo provided you with excellent service and kept you informed throughout the entire process. We truly appreciate your feedback and are happy to know you had such a positive experience. We look forward to a long-lasting relationship!

March 13, 2025

Micah was very transparent. The texting is a nice touch, as was the ability to see pictures and receive a service estimate. More

by cotrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

INFINITI Roseville responded

Thank you for your feedback! We're so glad to hear that Micah's transparency made a positive impact on your experience. We’re also happy that the texting feature and the ability to view pictures and receive a service estimate were helpful. We always strive to make the process as convenient and informative as possible. We appreciate your trust and look forward to assisting you again in the future!

March 13, 2025

Kind and knowledgeable people. Always helpful and on time. Finding new ways to improve their service More

by Marcas90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

INFINITI Roseville responded

Marcas, Thank you so much for your 5-star review! We are so glad you've had a wonderful service experience with us. We appreciate the kind words and look forward to the next time!

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