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INFINITI Roseville - Service Center

Roseville, CA

4.7
128 Reviews

128 Reviews of INFINITI Roseville - Service Center

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December 20, 2024

At my last appointment I made the next appointment. Upon arriving in December I discovered from Matthew that I didn’t have an appointment. Matthew was kind enough to not turn me away. My car was servic More

by VAD102958
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

INFINITI Roseville responded

Thank you so much for sharing your 5-star review with us! We are happy that Matthew was able to give you such great service. Our clients are so important to us and we are glad that he was able to show you just how much we value you. We look forward to a long-lasting relationship!

December 14, 2024

Very professional. Happy with the service I received. Informative about the future services I will need. More

by AMYREMLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

INFINITI Roseville responded

Amy, Thank you for the 5-star review! We appreciate you taking the time to share about your amazing service experience! We look forward to the next time!

December 14, 2024

Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

by KERRY1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad to know your service visit was a great one! We look forward to continuing to serve you and your vehicle!

December 12, 2024

I was very satisfied with the way I was treated by your service team, keep up the good work! More

by BUD51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

INFINITI Roseville responded

Thank you so much for the 5-star review! We are so glad you had a wonderful service visit with us. We look forward to continuing to serve you!

December 08, 2024

Awesome! The crew, staff and management are top notch people. They work with and for you. Thank you all! More

by bedo72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad to hear our team left such a lasting impression! We truly appreciate your business and wish you many happy miles ahead!

December 07, 2024

My ratings of the service center is five star I appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you. More

by ARBEYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

INFINITI Roseville responded

Thank you so much for the amazing review! Professionalism, kindness, and quality care for your vehicle are our top priorities, and we’re so glad we met your expectations. We appreciate your trust and look forward to serving you again in the future!

December 07, 2024

Dan was awesome! !! He kept me informed every step of the way of what my car needed and the cost. What could wait and what was necessary. I appreciated that he let me More

by HEIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

INFINITI Roseville responded

Heidi, Thank you so much for the kind words! We are so glad Dan was amazing help and that he took such great care of you and your vehicle during your visit. We look forward to continuing to serve you!

December 06, 2024

Always a good experience. Terrific staff and service. Website could have offered better instructions during construction. More

by hashigamij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

INFINITI Roseville responded

Thank you for your feedback! We’re glad to hear you consistently have a great experience with our staff and service. We appreciate your patience and understanding during construction, and we’ll definitely take your suggestion about improving website instructions into account. We look forward to continuing to serve you!

December 03, 2024

Always easy to schedule, show up and get checked. Great value. The distance is my only issue. More

by RAJESHKIRUBAKARAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

INFINITI Roseville responded

Thank you for your kind words! We're thrilled to hear you find our scheduling process easy and value the service we provide. We understand the distance can be a challenge, and we truly appreciate you going the extra mile to visit us. Your support means so much, and we're always here to make your experience as smooth and convenient as possible!

December 03, 2024

Michael Jeffries and Matthew took very good care of me and my car after a mishap on my car parts not being ready for my scheduled repair appointment. I am pleased with the great customer service and profe More

by gabria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

INFINITI Roseville responded

Gabria, Thank you so much for the 5-star review! We are so glad to hear that Michael and Matthew took such amazing care of you and your vehicle during your visit. We look forward to continuing to serve you!

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