INFINITI Roseville - Service Center

Was not provided a loaner because none was available. I had made the appointment last week. Also, since the dealership is undergoing construction, everything is congested. Even before that the way to get I had made the appointment last week. Also, since the dealership is undergoing construction, everything is congested. Even before that the way to get to the service department is narrow. There is not enough space for two cars to come and go at the same time. The staff is super good to make sure to get the car out and park it in a convenient spot to take. Hopefully this changes with the new design. More

Dan Chastain is excellent service manager. I have known and worked with him for over 15 years. A+ I have known and worked with him for over 15 years. A+ More

This is a great dealership. I have leased 4 cars from them. They are super honest and friendly. I have leased 4 cars from them. They are super honest and friendly. More

Matthew was very helpful and patient. He explained everything in detail to me. He also went over and explained the issues I need to address going forward with my car. He is an asset to He explained everything in detail to me. He also went over and explained the issues I need to address going forward with my car. He is an asset to your service department. More

Despite construction and not sure where to go for service, employees took initiative and came up to me to guide me where to park and where to go to meet with service advisor. That was nice of them. service, employees took initiative and came up to me to guide me where to park and where to go to meet with service advisor. That was nice of them. More

Good service, understanding and helpful staff. Work done on time and the price was right since we have a four year warranty. Work done on time and the price was right since we have a four year warranty. More

Jairo took good care of my car immediately, very satisfied of his service. Highly recommended. satisfied of his service. Highly recommended. More

I appreciate that the team got my vehicle completed in the promised time and accommodated my schedule as well! the promised time and accommodated my schedule as well! More

Micah was very fair with my situation Which was very unfortunate but in the end got it done unfortunate but in the end got it done More

My experience was positive even tho there was massive construction going on.. The portable office space was clean & cozy. And I felt that my car would be safe & secure in check-in space & work space fo construction going on.. The portable office space was clean & cozy. And I felt that my car would be safe & secure in check-in space & work space for service. Matthew was very professional & competent answering all my questions & concerns. More