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159 Reviews of INFINITI Roseville - Service Center
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February 19, 2025
Dan and his team went above and beyond to keep me informed and taken care of. informed and taken care of. More
by DLPETTINATO
Verified Customer
February 19, 2025
Dan at service is amazing , very professional and curious, always follows up and very helpful. curious, always follows up and very helpful. More
by BK
February 18, 2025
I've had my 2008 G37S serviced at INFINITI Roseville twice since moving to the area from San Jose. Both times, my service agent was Dan Chastain. He is a great service agent. Everything went smoothly twice since moving to the area from San Jose. Both times, my service agent was Dan Chastain. He is a great service agent. Everything went smoothly both times, with repairs completed successfully. Check-in/check-out was easy. Repair costs seemed, well, a bit high, but that seems to be the norm for all work done by any dealership. More
by KELLYANDSHARI
Employees Worked With
February 15, 2025
Had my car in shop. One of the things I asked for was to check rear passenger tire as it was continually losing air. They belatedly checked it and said they couldn't fin One of the things I asked for was to check rear passenger tire as it was continually losing air. They belatedly checked it and said they couldn't find anything but that they didn't have a tire immersion sink to test for leaks, perhaps I should go to America's Tire and ask them to take a look (the car was in for other service) I purchased these tires from Rsvl Infinity in October 2023. So, I drive off and several miles later the tire pressure shows to be 27 lbs. They hadn't even put air in the tire. I called immediately, but you can neve get a service rep, only the voice mail of a person that I'm not even working with. I was told to bring in car at 9AM so that it would be ready by 1PM. It was reedy at 3:30PM and the tire had not been looked at. That was another half hour. This was Thursday. It's now Saturday and no one has called me back. Guess I'll go to America's Tire. I have had 2 QX 60's since 2015. I have previously been pleased with service dept. I NEVER take my car any where else, so it doesn't feel good to leave this negative review. More
by FESTERSEN
February 14, 2025
Jairo is a true pro. Work was completed in a reasonable time & i'm very satisfied. Will recommend to others. Thank you. Work was completed in a reasonable time & i'm very satisfied. Will recommend to others. Thank you. More
by MANNY-LLAVORE
Employees Worked With
February 13, 2025
Matthew’s was very informative and helpful. Also very transparent and honest. Thanks for the great service! Also very transparent and honest. Thanks for the great service! More
by KEVINWHARRISJR
Employees Worked With
February 12, 2025
We love this Infiniti dealership. Staff is always courteous, friendly and knowledgeable. It is easy to set an appointment for service, good availability and prompt service. Thank you! Staff is always courteous, friendly and knowledgeable. It is easy to set an appointment for service, good availability and prompt service. Thank you! More
by TEACHERE20
Employees Worked With
February 04, 2025
DAN’S GREAT! HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, More
by D_BLATNICK
Employees Worked With
