INFINITI Roseville - Service Center

Great experience. Everyone seemed to know what they were doing and taking about and were straight forward and honest with me Everyone seemed to know what they were doing and taking about and were straight forward and honest with me More

It was very clean and quick. My oil change and complimentary car wash took about 90 minutes My oil change and complimentary car wash took about 90 minutes More

Easy to make service appointment; was able to change appointment time easily by phone. Service adviser was professional, attentive, courteous. Waited approximately 2 hours for diagnostic of an electroni appointment time easily by phone. Service adviser was professional, attentive, courteous. Waited approximately 2 hours for diagnostic of an electronics issue. Infotainment system (radio/climate control/GPS) screen would continuously shut down and reboot. Similar to what may happen to a computer after a defective software update. It was explained to me that technician was unable to determine the cause and advised me to replace the entire radio unit. I did not ask how diagnostics was performed or whether the technician had tech support from Infiniti corporate The quote was $7k+ (over seven thousand US dollars) for a new radio/GPS unit. Not sure if this was standard pricing from Infiniti (corporate) or it's dealer's own quote. After paying for only the charge of diagnostics, I took the car home. I'll be taking my car to an independent car radio repair shop for this repair Service = superb. Price of repair = outrageously unreasonable More

Thorough inspection of my 2005 Infiniti G35 and help with bad fob. Dan was very helpful, congenial and professional. Even though I live quite far from the Infiniti Garage at Roseville Mall, I am grateful to bad fob. Dan was very helpful, congenial and professional. Even though I live quite far from the Infiniti Garage at Roseville Mall, I am grateful to have their expert service. More

My car was in & out for a new battery. Quick & efficient & got me back on the road. Quick & efficient & got me back on the road. More

Excellent overall experience and loved the new dealership location. I'll definitely be back very soon .... location. I'll definitely be back very soon .... More

Definitely was a people friendly and very helpful around the Building. Will recommend my infinite friends!! the Building. Will recommend my infinite friends!! More

Dan was very informative And friendly. Very knowledgeable. Everything was done on time. Price was great. Thank you. Very knowledgeable. Everything was done on time. Price was great. Thank you. More

Quick, honest, friendly support. I appreciate the transparency. Good good good golly miss Molly we sure like to party. I appreciate the transparency. Good good good golly miss Molly we sure like to party. More

Great service, Very accommodating. Some miscommunication about resetting service reminders. Grateful for the job and fast turnaround. Some miscommunication about resetting service reminders. Grateful for the job and fast turnaround. More