INFINITI Roseville - Service Center

Mathew was great and I appreciated the service team’s attention to a paint issue I had. attention to a paint issue I had. More

Since Elk Grove Infiniti closed, I had to come to this location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and we location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and went on my way. They kept in touch during the inspection and repairs. Overall, good service. More

Great, efficient, effective service. Timely communication. Adaptable to customer needs. Convenient drop off and pick up Timely communication. Adaptable to customer needs. Convenient drop off and pick up More

Very courteous, trustworthy and effecient service by Dan Chastain always makes it a great visit.. Chastain always makes it a great visit.. More

Complained of driver's side mirror glasss vibration at freeway speed & Infiniti Roseville claims Infiniti believes this vibration is "normal." Passenger side doesn't vibrate. Side mirrors on previous 4 In freeway speed & Infiniti Roseville claims Infiniti believes this vibration is "normal." Passenger side doesn't vibrate. Side mirrors on previous 4 Infiniti autos didn't vibrate. Unhappy with this answer. Previous dealership in Elk Grove, CA was prepared to replace the mirror under warranty, but unfortunately closed business before it was accomplished. More

Always receive excellent service at Roseville Infinite - Dan is my regular consultant and has been providing honest care for my QX80 for the last 5 years. I never feel pressured or oversold for things I don Dan is my regular consultant and has been providing honest care for my QX80 for the last 5 years. I never feel pressured or oversold for things I don’t need but do feel informed about current issues with my car and upcoming needs so I can plan in advance. Service is always done correctly the first time. Highly recommend. More

The dealership was very clean under the circumstances and Jairo took care of everything that was needed. Thanks Jairo took care of everything that was needed. Thanks More

Our first experience was not so good. There was no communication for a broken door lock. It took months to get our brand new car fixed. Then our schedule oil change took many hours. But o There was no communication for a broken door lock. It took months to get our brand new car fixed. Then our schedule oil change took many hours. But our last experience with Micha was great. We see a noticeable improvement. Luxury service for our luxury brand car. More

At my last appointment I made the next appointment. Upon arriving in December I discovered from Matthew that I didn’t have an appointment. Matthew was kind enough to not turn me away. My car was servic Upon arriving in December I discovered from Matthew that I didn’t have an appointment. Matthew was kind enough to not turn me away. My car was serviced and I was able to get on with my day. More

Very professional. Happy with the service I received. Informative about the future services I will need. Happy with the service I received. Informative about the future services I will need. More