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INFINITI Roseville

Roseville, CA

4.7
491 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 491 reviews

December 07, 2024

My ratings of the service center is five star I appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you. More

by ARBEYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

INFINITI Roseville responded

Thank you so much for the amazing review! Professionalism, kindness, and quality care for your vehicle are our top priorities, and we’re so glad we met your expectations. We appreciate your trust and look forward to serving you again in the future!

December 06, 2024

Always a good experience. Terrific staff and service. Website could have offered better instructions during construction. More

by hashigamij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

INFINITI Roseville responded

Thank you for your feedback! We’re glad to hear you consistently have a great experience with our staff and service. We appreciate your patience and understanding during construction, and we’ll definitely take your suggestion about improving website instructions into account. We look forward to continuing to serve you!

December 04, 2024

Everyone was extremely friendly and accommodating. I had a few hiccups with the car after my purchase, but everything was resolved to my complete satisfaction. My salesman, David, was very helpful a More

by rdrudi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Spiller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Terry
Dec 04, 2024 -

INFINITI Roseville responded

Thank you for sharing your experience! We're delighted to hear that David and Terry provided you with exceptional service and worked diligently to meet your needs. Ensuring a smooth and pleasant car-buying experience is always our goal, and we're thrilled to have earned your trust. Your kind words mean a lot to our team. Welcome to the INFINITI Roseville family, and we look forward to serving you again in the future!

December 03, 2024

Always easy to schedule, show up and get checked. Great value. The distance is my only issue. More

by RAJESHKIRUBAKARAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

INFINITI Roseville responded

Thank you for your kind words! We're thrilled to hear you find our scheduling process easy and value the service we provide. We understand the distance can be a challenge, and we truly appreciate you going the extra mile to visit us. Your support means so much, and we're always here to make your experience as smooth and convenient as possible!

December 03, 2024

Michael Jeffries and Matthew took very good care of me and my car after a mishap on my car parts not being ready for my scheduled repair appointment. I am pleased with the great customer service and profe More

by gabria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

INFINITI Roseville responded

Gabria, Thank you so much for the 5-star review! We are so glad to hear that Michael and Matthew took such amazing care of you and your vehicle during your visit. We look forward to continuing to serve you!

November 29, 2024

Great and very efficient management. The service was done in time and car was maintained. More

by Jagodic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad to hear that you had a seamless and efficient visit with us. We look forward to the next time we can assist you!

November 28, 2024

Everyone we met on site, service, sales team (Ray),manager and Jeff were wonderful to interact with. Perfect experience for me and my girlfriend. My 3rd purchase in 10 years from Roseville Infin More

by samfrompa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray was fantastic, everyone was. Very happy.
Nov 29, 2024 -

INFINITI Roseville responded

Thank you so much for your glowing review and for choosing INFINITI Roseville for the third time! We're thrilled to hear that Ray, Jeff, the service team, and the manager made your experience exceptional. It’s wonderful to know that you and your girlfriend enjoyed a professional yet fun atmosphere—something we strive to deliver every time. Your loyalty over the past 10 years means the world to us, and we can’t wait to assist you again in the future. Enjoy your new INFINITI!

November 25, 2024

David was AWESOME! ! Always responded quickly and he was very efficient. Would definitely recommend him. Thank you for the bow, it was a nice touch and priceless 😊 Th More

by highlonesome4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David 5 ⭐️⭐️⭐️⭐️⭐️
Nov 25, 2024 -

INFINITI Roseville responded

Thank you for sharing your experience! We're delighted to hear that David went above and beyond to provide quick, efficient, and thoughtful service. The bow is our way of celebrating this special moment with you! We truly appreciate your recommendation and look forward to assisting you again in the future!

November 23, 2024

All went well for service My understanding with the full service contract we purchased, there would be a courtesy vehicle available, There was not. Other than that, all good More

by Sidgordon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

INFINITI Roseville responded

Thank you for your 5-star review, Sid! We’re glad to hear that your service experience went well overall. We apologize for the misunderstanding regarding the courtesy vehicle availability. While we do our best to accommodate all requests, availability is on a first-come first-served basis. If you have any questions or need assistance in the future, please don’t hesitate to reach out directly to our service manager, Michael Jeffries 916-770-8400

November 22, 2024

Micah was friendly and professional. What deterred me is the price for an Oil Change. Seems a bit high. More

by PILIKIA_KANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

INFINITI Roseville responded

Pilikia, Thank you for your kind words about Micah’s service. We appreciate your feedback regarding the cost of the oil change. Our pricing reflects the use of Genuine INFINITI parts and factory-trained technicians to ensure your vehicle receives the best care. However, we understand your concerns and value your input. Please don’t hesitate to reach out to our service manager, Michael Jeffries if there’s anything further we can do to assist. He can be reached directly at 916-770-8400

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