INFINITI Roseville

An awesome experience Shawn Pollard and Esther Shamouel made our recent purchase very pleasant! They went the extra mile for us in several different ways! It was a pleasure Shawn Pollard and Esther Shamouel made our recent purchase very pleasant! They went the extra mile for us in several different ways! It was a pleasure doing business with both of them! More

The best experience I have ever had We lost our cars in the Camp Fire and so we had to buy several new cars. We went to several dealers and the salespeople descended on us like red meat We lost our cars in the Camp Fire and so we had to buy several new cars. We went to several dealers and the salespeople descended on us like red meat. That is kind of what you expect from car dealers, but emotionally we were really having a hard time with it. When we went into the Infinity dealership we could not believe the causal, friendly environment there. We were greeted and then left to walk around alone and see what we liked. When we had questions, Steven was right there to answer but he wasn’t dogging us all over the lot. Once we felt like we had found the right car, Steven encouraged us to take our time. What sales person does that? At the other dealers we felt like we were surrounded by hungry salespeople that were pushing what they wanted onto us. Steven was like a family member. The color wanted wasn’t there and Steven happily drove to the Bay Area and picked it up free of charge. When we picked it up, the GPS didn’t work. Steven immediately gave us a loaner and offered to drive our out to us first thing in the morning (2 hours away). It is not just that they took care of us, they made us feel like they were happy to do it. If you want a great buying experience, that is the place to do it! More

Exceptional Infiniti QX50 purchase experience We worked with Sarah Farinsky and the Costco auto program. Sarah was absolutely wonderful and very knowledgeable about the QX50's features. There was We worked with Sarah Farinsky and the Costco auto program. Sarah was absolutely wonderful and very knowledgeable about the QX50's features. There was no pressure and the Costco auto program seems to have gotten us the best price with no hassle. This was a great experience and I would recommend Roseville Infiniti, Costco auto, and Sarah to anyone looking to buy a new car. More

Fabulous experience! This was the easiest car purchase we have ever had. Had an appointment with the sales manager (Steven), he even touched bases with me that morning. Sa This was the easiest car purchase we have ever had. Had an appointment with the sales manager (Steven), he even touched bases with me that morning. Sarah was assigned to us for the sale and consultant on the car we were interested in. From beginning to end it only took about 2 1/2 hours and that included walking us through the important features and what we might use the most. We couldn't be happier with this dealership. Thank you Steven and Sarah for a great experience. Penny More

Review of our experience with Sarah I can’t say enough about our experience with Sarah. She went above and beyond our expectations. We would highly recommend her. We will definitely wor I can’t say enough about our experience with Sarah. She went above and beyond our expectations. We would highly recommend her. We will definitely work with her again More

everyone was amazing. great care was taken Everyone was wonderful to deal with from the start. None of the typical car sales stereotype. I have told many people since the purchase how great the Everyone was wonderful to deal with from the start. None of the typical car sales stereotype. I have told many people since the purchase how great the experience was and would highly recommend them. More

Esther was the best! I despise car sales reps... I really do so when I searched online for the car I wanted and got several phone calls from pushy sales reps at several lo I despise car sales reps... I really do so when I searched online for the car I wanted and got several phone calls from pushy sales reps at several local dealerships, I was turned off. Esther at Roseville Infiniti was the only person who took the time to ask what I like, what I wanted, personal preferences, etc. She followed up regularly, nicely... not pushy. She gave me a few weeks when we had family things we were addressing. She called me to let me know she had the car I'd been looking for in stock and invited me in to drive it. She was GREAT. I gave her my business because she EARNED my business. :-) More

Great Experience Sarah was a pleasure to work with. No hassles and very professional. She went out of the way to get the car I wanted. Jeff and Becki rounded out the Sarah was a pleasure to work with. No hassles and very professional. She went out of the way to get the car I wanted. Jeff and Becki rounded out the experience by making sure I was 100% satisfied before walking out the door. More

Sarah from the internet sales is awesome! I bought my car from the Costco Auto Program and Sarah was very very attentive to all my needs. She made the whole process very easy and remain patie I bought my car from the Costco Auto Program and Sarah was very very attentive to all my needs. She made the whole process very easy and remain patient throughout the entire process. I wanted to walk in and out quickly and she was able to accommodate multiple days of me coming in because of my schedule. She even made sure to follow up with me every step of the way to make sure I was satisfied. She was by far one of the most personable and detail oriented sales person I’ve come across I’m very happy to have bought a car from her! More

Very responsive, knowledgeable and kind service. The service was prompt and skilled as well as done in less than the time promised. The car was detailed and washed and looked new. The service was prompt and skilled as well as done in less than the time promised. The car was detailed and washed and looked new. More