INFINITI Roseville

Super white glove service I came in to trade in my Q50 for the newest model. Unlike BMW, where it is difficult to impossible to get anyone to help, the sales staff was very co I came in to trade in my Q50 for the newest model. Unlike BMW, where it is difficult to impossible to get anyone to help, the sales staff was very courteous and helpful. However, I never felt any pressure, only a sincere desire to help. I had updates throughout the order process, and when I forgot an important document for closing, they actually came to my home to pick it up later that day. More

Looking for reasons to not address my concerns properly I made an apt due to a recall that infiniti tryed getting away with and when going in there we there was only one staffer to help and all he had was e I made an apt due to a recall that infiniti tryed getting away with and when going in there we there was only one staffer to help and all he had was excuses of not wanting to look at my car stating though theres a recall on the car if it shows it wont fail then they have to charge us. This is infinitis way of getting money out of its consumers. They should be checking it for free either way since we as customers is there number one gaol yet when going in there they dont care nor give a dam about any of you unless your giving them money since they work off how much money they can bring in. Ive had problems with this infiniti before and have spoken to corperate with none of the issues addressed to this location. It disgust me that infiniti can use such a false propaganda to get us owners into there shop to make money off us. The guy mentioned none hqve failed the test so theyre raking in money and comsumer affair extented the warranty since the accepted a viable donation from infiniti to get us in there to recover there monthly earnings and loses. If this is how infiniti works i ask of all of u not believe in this false letter you have recieved as its a huge fraud headed by upper ceo's trust me when i say this is a scam but goverment approved scam. Stay away from this place as they are digging themselves into the ground and the truth will come out.....mayb...its hard when u have big wigs with alot of money and power to do cover ups. And for the people of infiniti theyre trained as a joke and i woukdnt ever buy from these losers again. Once u buy they know u not nor want to help u again unless its stated in a contract but after that its a big acrew u. More

G37 oil change to a QX70 instead I came in just for a oil change on my 2011 G37 which I loved. Just walked around lot and saw the 2014 QX70. Test drove for the fun of it while waitin I came in just for a oil change on my 2011 G37 which I loved. Just walked around lot and saw the 2014 QX70. Test drove for the fun of it while waiting, and really wasn't looking to buy at all. Norm was really amazing about just asking the right questions , and tossing a deal together just to see. I traded in my 2011 G37 / 2005 GMC Denali and got the QX70 which replaces 2 cars in one. At no time did I ever feel pressured into this deal, and was amazed at the great deal they worked for me. I'm very excited to start new journeys in my QX70 Thanks Norm / Jeff Art Brickell More

LOVED WORKING WITH ESTHER SHAMOUEL! Being prior customers who have purchased 3 Mercedes over the years, we decided to take a look at Roseville Infiniti and were quite impressed with the Being prior customers who have purchased 3 Mercedes over the years, we decided to take a look at Roseville Infiniti and were quite impressed with the QX50 which would suit our needs. We purchased the 2017 Infiniti QX50 a few months ago. Esther Shamouel helped us from start to finish with our selection and purchase. She was attentive and a very good listener as we described what we were looking for. She was understanding in helping us attain the vehicle at our target price. Esther is very, very, knowledgeable about every detail of the car, and was able to answer every question we threw at her. She won our trust and confidence with her warm, sincere, responses and her wonderful personality. We would absolutely recommend Esther Shamouel to any of our family and/or friends, at any dealership that she is working. Sincerely, Robert Pohndorf & Isabelle Ganassin More

GREAT AND EASY EXPERIENCE! Just purchased my 2017 Q50S from Roseville Infiniti! Arrived, met salesmen Blake told him exactly what I wanted a in a car and a payment. Blake made e Just purchased my 2017 Q50S from Roseville Infiniti! Arrived, met salesmen Blake told him exactly what I wanted a in a car and a payment. Blake made every single one of my requests happen. I ended up upgrading to a better car for around the same payment. If you need a car I recommend Blake at Roseville Infiniti! More

Purchase Best experience ever. I know hard to believe buying a car is a good experience but when we came in unsure of what we wanted Sean approached us and was Best experience ever. I know hard to believe buying a car is a good experience but when we came in unsure of what we wanted Sean approached us and was extremely knowledgeable of the cars and once we explained what we needed he knew exactly what we needed. He showed us the qx70 and after looking at a few I found the perfect one. Unfortunately I don't have the perfect credit but the jon I feel went out of his way to help me get the best deal on my this. I have to say I have never been happy and I have to thank Sean and Jon for making this happen for us. More