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INFINITI Roseville

Roseville, CA

4.7
491 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 491 reviews

January 15, 2025

The services was great. However, I would have like the paperwork to reflect that I gave permission for the recall to be done. More

by RMCURL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your 5-star experience. We have noted your feedback and will see how we can implement this better on the Service RO documents you receive. We truly appreciate your business.

January 13, 2025

We have had only positive experiences with Esther each time we have purchased a car from this dealership. We have been well taken care of and left happy every time. More

by ntowns95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

INFINITI Roseville responded

Thank you so much for the amazing review! We couldn't be happier knowing Esther has consistently provided amazing customer service during your car buying experiences. We appreciate your business and look forward to continuing to serve you!

January 12, 2025

Roseville Infiniti Service is dependable and honest. They kept me informed of progress, and having a loaner vehicle was wonderful. I would recommend them to anyone needing maintenance or repairs to thei More

by MARKB94517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

INFINITI Roseville responded

Thank you for your wonderful feedback! We’re delighted to hear that you found our service dependable and honest and that Dan kept you informed every step of the way. Providing a seamless experience, including a loaner vehicle, is something we’re proud to offer. Your recommendation means the world to us, and we’re grateful for your trust in Roseville INFINITI Service. We look forward to assisting you with any future maintenance or repairs!

January 10, 2025

Dan and the service team were great! I have had several ongoing issues that he took the time to listen to me about and then had the determination to get them all fixed! I am genuinely im More

by J.ANDREWS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

INFINITI Roseville responded

Josh, Thank you for your kind and thoughtful feedback! We’re so glad to hear that Dan and our service team went above and beyond to address your concerns and resolve the issues with your vehicle. Your words about our service being the standard we aim to set mean so much to us. It’s our goal to ensure every customer feels heard, valued, and supported. Knowing that this experience has reinforced your love for your vehicle makes our efforts all the more worthwhile. Thank you for your trust and loyalty—we’re here for you anytime you need us!

January 09, 2025

Overall, Roseville Infiniti provided good service. However, I was originally told that the part I ordered was in stock but, two hours after arriving at the dealership on an early Saturday morning, I w More

by Sardonicus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

INFINITI Roseville responded

Sardonicus, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the initial mix-up with the part availability. While we are glad our team was able to resolve the issue and complete the installation promptly on your second visit, we understand that your time is valuable, and this situation fell short of the seamless experience we strive to provide. If there's anything further we can do to assist or improve your future visits, please don't hesitate to reach out. We appreciate your patience and thank you for choosing Roseville INFINITI for your service needs. Michael Jeffries, Service Manager 916-770-8400

January 08, 2025

Micah was wonderful! Extremely communicative and sensitive to my need for my car. He explained the repairs/services rendered well and patiently answered all inquiries. He More

by CARRIEFKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

INFINITI Roseville responded

Thank you so much for your wonderful review! We're thrilled to hear that Micah was able to provide such excellent service and keep you informed every step of the way. His communication and attentiveness are exactly what we strive for, and it's great to know that he made your experience smooth and stress-free. We’ll be sure to pass along your kind words to him! We're grateful for your trust and look forward to assisting you again whenever you need service or repairs in the future. Thanks again for choosing us, and we’ll be happy to have Micah help you next time!

January 05, 2025

The whole team were very friendly and helpful. I can’t recommend this dealership enough! More

by michael@hawksrestaurant.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

INFINITI Roseville responded

Thank you so much for the 5-star review! We are so glad to hear that our team made such a lasting impression. We appreciate the recommendation and look forward to a long-lasting relationship!

January 04, 2025

I have been going to this dealership since buying both our car - they are great More

by AMJ_ROONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

INFINITI Roseville responded

Thank you for your continued trust and loyalty! We're thrilled to have been your go-to dealership since purchasing your cars. It means so much to us that you've had great experiences, and we look forward to continuing to provide excellent service. See you next time!

January 03, 2025

Customer service very professional, answered all our questions and are very pleased with our experience More

by pand11ora337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

INFINITI Roseville responded

Thank you for your positive review! We appreciate you taking the time to share about your experience with us. We appreciate your business and wish you many happy miles ahead!

January 03, 2025

Just purchased a QX80 from Todd Ritter at Infiniti of Roseville and had an excellent experience. Todd was professional and knowledgeable throughout the entire process. He helped me understand all the fea More

by bizperson1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shah Atebar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience and congratulations on your new INFINITI QX80! We are so happy to know that Todd ensured your experience with us was seamless and enjoyable. We truly appreciate the kind words and look forward to a long-lasting relationship!

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