INFINITI Roseville

Excellent, thorough, quick experience Sarah and Shawn made it very easy to purchase this car. Sarah helped us with bluetooth and explained all the amenities this car has to offer - there a Sarah and Shawn made it very easy to purchase this car. Sarah helped us with bluetooth and explained all the amenities this car has to offer - there are many! She was patient with us because we're not that savvy on the phone! Thank you so much and happy holidays! More

Sold my Vehicle I got a call and they said they would make a better offer than what I was already given. They committed to their word even though it was going to be l I got a call and they said they would make a better offer than what I was already given. They committed to their word even though it was going to be little profit for them! That is what I call character and valuing customers. Don't see that much now days, very thankful. Shout out to Paul Reyes, I am a raving fan. More

BEST customer service experience ever! Todd has been great from the moment I purchased my car with his wonderful help and advice with the selection on customed leather seats to having my wi Todd has been great from the moment I purchased my car with his wonderful help and advice with the selection on customed leather seats to having my windows tinted- I am extremely happy with the results! He always provided with the loaner car while my car was being serviced which was awesome. I appreciate him taking the time out of his busy schedule to send me the pictures of my car during the make-over process. Todd was very knowledgeable with pairing my phone to the car when I wasn't able to and he is genuinely a nice guy. It has been a wonderful experience at the Infiniti Rooseville! Thank you so much again Todd! More

Wonderful experience in purchasing or new INFINITI QX50. Our product consultant was the best. Sara Farinsky was so knowledgeably, explaining all different packages and the options available, since we wante Our product consultant was the best. Sara Farinsky was so knowledgeably, explaining all different packages and the options available, since we wanted most of the bells and whistles offered. She spent time with us showing us many of the features and helped with signing on Our mobile phones to use InTouch services. She was so helpful and we appreciated all she did for us. More

Painless car buying First off, few people like the process of buying a car; least of all me. So, when I needed to replace my beloved, totaled FX35, I got an email from Fa First off, few people like the process of buying a car; least of all me. So, when I needed to replace my beloved, totaled FX35, I got an email from Farmers insurance car buying program. I found a QX50 which looked too good to be true. Sarah Farinsky called me back soon after my inquiry, and we met the following day. She’s a young woman who looks too young to have gained the breadth of automotive expertise she possesses. She really wanted me to know everything about the car and the test drive was long and informative. Needless to say I was sold; both literally and figuratively. Drove my new car home two hours later and I couldn’t be happier. I would highly recommend this program and specifically, Sarah for your next car purchase. Glad to give a five star rating. More

Dealership Review BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very kn BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-) More

An awesome experience Shawn Pollard and Esther Shamouel made our recent purchase very pleasant! They went the extra mile for us in several different ways! It was a pleasure Shawn Pollard and Esther Shamouel made our recent purchase very pleasant! They went the extra mile for us in several different ways! It was a pleasure doing business with both of them! More

The best experience I have ever had We lost our cars in the Camp Fire and so we had to buy several new cars. We went to several dealers and the salespeople descended on us like red meat We lost our cars in the Camp Fire and so we had to buy several new cars. We went to several dealers and the salespeople descended on us like red meat. That is kind of what you expect from car dealers, but emotionally we were really having a hard time with it. When we went into the Infinity dealership we could not believe the causal, friendly environment there. We were greeted and then left to walk around alone and see what we liked. When we had questions, Steven was right there to answer but he wasn’t dogging us all over the lot. Once we felt like we had found the right car, Steven encouraged us to take our time. What sales person does that? At the other dealers we felt like we were surrounded by hungry salespeople that were pushing what they wanted onto us. Steven was like a family member. The color wanted wasn’t there and Steven happily drove to the Bay Area and picked it up free of charge. When we picked it up, the GPS didn’t work. Steven immediately gave us a loaner and offered to drive our out to us first thing in the morning (2 hours away). It is not just that they took care of us, they made us feel like they were happy to do it. If you want a great buying experience, that is the place to do it! More

Exceptional Infiniti QX50 purchase experience We worked with Sarah Farinsky and the Costco auto program. Sarah was absolutely wonderful and very knowledgeable about the QX50's features. There was We worked with Sarah Farinsky and the Costco auto program. Sarah was absolutely wonderful and very knowledgeable about the QX50's features. There was no pressure and the Costco auto program seems to have gotten us the best price with no hassle. This was a great experience and I would recommend Roseville Infiniti, Costco auto, and Sarah to anyone looking to buy a new car. More

Fabulous experience! This was the easiest car purchase we have ever had. Had an appointment with the sales manager (Steven), he even touched bases with me that morning. Sa This was the easiest car purchase we have ever had. Had an appointment with the sales manager (Steven), he even touched bases with me that morning. Sarah was assigned to us for the sale and consultant on the car we were interested in. From beginning to end it only took about 2 1/2 hours and that included walking us through the important features and what we might use the most. We couldn't be happier with this dealership. Thank you Steven and Sarah for a great experience. Penny More