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INFINITI Roseville

Roseville, CA

4.7
424 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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800 Automall Dr

Roseville, CA

95661

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Showing 424 reviews

May 08, 2019

Great experience buying a first car Smooth and helpful experience made easy and fast by Randy Townsend. All of my requests were met during a uncomplicated and secure process. There was n More

by Ltpfeiff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Townsend
May 08, 2019 -

INFINITI Roseville responded

Thank you so much for the wonderful review. We are so glad Randy and our team could be there to ensure you had a smooth and easy first time car-buying experience. If you have any other feedback on how to improve your experience, please feel free to give us a call.

April 25, 2019

What an easy going experience with zero hassle. Want to first thank Randy Townsend for his hard work on getting me into my car regardless of the difficulty of it with my challenging credit. I would More

by Cody cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Townsend
Apr 25, 2019 -

INFINITI Roseville responded

Cody, Thank you for taking the time to write your review, Cody. We are very happy that Randy and our team got you into the car you wanted with zero hassle. If you have additional questions, please don't hesitate to give Randy or any of our team a call. Until we see you next, happy motoring!

April 03, 2019

Ducks Girl Todd was the best salesman that I have ever come across. I saw the car I loved and got a great deal. They took in my trade and made it so easy.. I wou More

by Ducks Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Ritter
Apr 03, 2019 -

INFINITI Roseville responded

Thanks for the 5-stars! It is awesome that Todd could help in sealing that great deal for the car that you loved. We greatly appreciate your recommendation; until we see you next time!

March 31, 2019

Complete Professionals Tara and Paul are amazing, complete professionals who were courteous and have astute attention to detail. You can't go wrong with them. I will consid More

by ChrisW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Reyes, Tara Freeman
Apr 01, 2019 -

INFINITI Roseville responded

Chris, We greatly appreciate you taking the time to share your 5-star experience with our team! Congratulations on your new INFINITI. Until we see you next!

March 31, 2019

Infiniti Q50 Overall I really enjoyed my visit. I enjoyed meeting the service department and the detail in which my car was cleaned before it was given to me. More

by ssmith8898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Ritter
Apr 01, 2019 -

INFINITI Roseville responded

We are very happy to hear that you had a great experience with our dealership and service departments alike; congratulations on your new INFINITI!

March 30, 2019

Terrible experience Came in to drive a car. Was told one price on the phone. Called ahead and let them know the time I was coming and I was on a tight schedule. They didn More

by MTennFol
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Steven Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Esther Shamouel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager , Matt Saretsky
Apr 01, 2019 -

INFINITI Roseville responded

This is Marco Buscaglia, Executive Manager here at INFINITI Roseville. I want to apologize about the experience you described above. This does not sound indicative of the high level of service we pride ourselves upon. I would love to discuss the experience and ensure we do all we can to make it right. Can you please give me a call at your earliest convenience. I can be reached directly at 916-216-8386.

March 30, 2019

Car sale Paul and Tara were great, they gave me a great deal, were friendly and genuine. No pressure to make the deal. Accommodating and helpful, thanks! More

by raryanatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Reyes, Tara Freeman
Apr 01, 2019 -

INFINITI Roseville responded

Thanks for the 5-stars! Please don't hesitate to call Paul or any of our staff with any additional questions. Congratulations!

March 26, 2019

Thumps Up!! I went in today for a test drive Todd was awesome, he’s professional and very helpful. I got my dream car for a great price! Thanks to Todd i couldn’t More

by VH88909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Ritter
Mar 26, 2019 -

INFINITI Roseville responded

Congratulations on your dream car! We are excited to hear Todd exceeded all expectations and made your time with us very enjoyable. Enjoy your dream vehicle.

March 08, 2019

Great customer service and follow up We loved working with Sarah. She took the time to understand our needs and figured out the right package that checked all of the boxes for us at a re More

by Km2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Nero , Sarah Farinsky
Mar 11, 2019 -

INFINITI Roseville responded

Thank you so much for sharing your experience with us. We are so glad Sarah was there to ensure you found the right car you were looking for. We truly hope we can continue to be there to provide you excellent customer service for many years to come. Welcome to the INFINITI Roseville family and enjoy your new car!

March 07, 2019

Amazing Purchasing Experience I couldn't be happier with the experience that I received from Steve and Esther. From start to finish I felt taken care of. The team was knowledgeab More

by Quangsiicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

INFINITI Roseville responded

Thank you so much for taking time to share your review with us. We are so glad that Steve and Esther were there to ensure you had a smooth and easy car-buying experience. We hope we can continue to provide you excellent customer service for many years to come. Until next time, happy motoring!

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