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INFINITI Roseville

Roseville, CA

4.7
424 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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800 Automall Dr

Roseville, CA

95661

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Showing 424 reviews

May 18, 2020

Great service, wonderful people! They really went over and beyond to make this transaction easy. I truly appreciate Marco and his team for being so understanding and accommodating. I would most definitely More

by th_77
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark McColley
May 22, 2020 -

INFINITI Roseville responded

It's simple when we have such wonderful clients! Thank you for taking the time to share your positive experience. We look forward to being here for all your INFINITI needs.

May 02, 2020

I knew the car I wanted and was offered a reasonable price so I purchased the vehicle and only spent about two hours at the dealership! Ray in particular was very nice and made my buying experience smoo More

by Ajlavigne2
Recommend Dealer
Yes
Employees Worked With
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Martin
May 05, 2020 -

INFINITI Roseville responded

Thank you fro the positive review about your experience with Ray. We are so happy to hear he made the experience smooth and very pleasant. We look forward to the relationship ahead.

April 30, 2020

Marco went above and beyond to help us purchase our vehicle. Professional and very helpful. Randy delivered our car to us and was very helpful and professional as well. I would not hesitate to purchase More

by SherryS
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Townsend
May 01, 2020 -

INFINITI Roseville responded

Sherry, We appreciate you taking the time to share your shopping experience with Marco & Randy. It such a pleasure to provide such a high level of service to you and all our clients. We look forward to the continued relationship.

March 08, 2020

Charlie does an excellent job making sure the car is repaired when the needs servicing. He made sure we were taken care of. Thank you More

by Haas003
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

INFINITI Roseville responded

Thank you for your loyal service business. We love seeing you in for service. We look forward to being here for all your automotive needs.

March 08, 2020

Ray was very personable and made the car buying experience such a pleasure. I was by myself, without my husband who usually handles the car buying stuff. Ray was not pushy. I really appreciated th More

by Chogan42
Recommend Dealer
Yes
Employees Worked With
Ray Martin
Mar 09, 2020 -

INFINITI Roseville responded

Congratulations on your new vehicle purchase! It's so wonderful to hear Ray went above and beyond to make the experience so great. We appreciate your business.

March 07, 2020

Todd was the best!! Easy to talk to - no high pressure stuff- made the whole car buying experience enjoyable. Made sure we got a good price and delivered the car to us 2 1/2 hours away. Really went above More

by send2connie
Recommend Dealer
Yes
Employees Worked With
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Ritter
Mar 09, 2020 -

INFINITI Roseville responded

Thank you for sharing your positive experience with Todd. We are so pleased to hear he exceeded all expectations. Enjoy your jag!

March 04, 2020

Todd Ritter makes buying a car easy Drove by the Infiniti dealership and saw an used Toyota Highlander, the year and color we wanted. We test drove, loved the car and made an offer to To More

by theop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Ritter
Mar 06, 2020 -

INFINITI Roseville responded

Thank you for taking the time to share your 5-star experience with Todd. We are so happy he made the experience fun and light. Enjoy your Highlander!

February 29, 2020

I don’t recommend using the Roseville Infinity Service Department, John Phillips, or Robert Rogers. They had our car in for Insurance claim. They then had our car towed to Co-Part without our authorizatio More

by Dustin
Recommend Dealer
No
Employees Worked With
Robert Rogers
Mar 05, 2020 -

INFINITI Roseville responded

Dustin, This is Marco Buscaglia, Executive Manager here at INFINITI Roseville. After speaking with Robert Rogers, it is my understanding that this occurrence was about 6 months ago. It appears your insurance company totaled your vehicle and had it towed on their behalf to Co-part. It is also my understanding that we did not personally deal with the tow or your key. I would recommend calling the insurance company and discussing the issues you encountered. If I can be of any assistance I can be reached here at the dearlship 916-782-8600.

Mar 09, 2020 -

Dustin responded

Sorry Marco, your understanding is totally incorrect! It’s sad that this BS has been going on for over 6 months! I had forwarded an email from both my insurance and Co-Part to John and Robert. Too bad neither of these two bothered to call me back after I sent them my last email showing proof that your dealership incorrectly gave a Nissan key fob to the Co-Part tow truck. John Phillips incorrectly gave Co-Part permission to tow our SUV, when I clearly stated to John that we were keeping our SUV and that we wanted to pick it up from your dealership! SO YES, INFINITY OF ROSEVILLE DID DEAL WITH THE KEY AND THE TOW! Pathetic!

February 25, 2020

Ray was very knowledgable and extremely helpful. He wasn’t pushy at all and his patience with us was great. Would highly recommend him to friends. Great job. More

by eagle1apg
Recommend Dealer
Yes
Employees Worked With
Ray Martin
Feb 26, 2020 -

INFINITI Roseville responded

Thank you for the great review! We're so glad Ray was extremely helpful and knowledgeable, and that he ensured a no-pressure environment for your INFINITI purchase. We look forward to the continued relationship.

February 23, 2020

We purchased the car today my Wife has been dreaming about for years at Roseville Infinity. I was skeptical at first because of past experiences with other dealerships. We were greeted by a friendly no More

by Jdgbroker
Recommend Dealer
Yes
Employees Worked With
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Martin
Feb 24, 2020 -

INFINITI Roseville responded

We appreciate you taking the time to share you and your wife's 5-star experience! We're so glad the process was great, and that Ray was able to provide you with your best car purchasing experience you've ever had! If you have any additional questions, please don't hesitate to give Ray or any of our team a call.

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