INFINITI Roseville

Our first experience was not so good. There was no communication for a broken door lock. It took months to get our brand new car fixed. Then our schedule oil change took many hours. But o There was no communication for a broken door lock. It took months to get our brand new car fixed. Then our schedule oil change took many hours. But our last experience with Micha was great. We see a noticeable improvement. Luxury service for our luxury brand car. More

Complained of driver's side mirror glasss vibration at freeway speed & Infiniti Roseville claims Infiniti believes this vibration is "normal." Passenger side doesn't vibrate. Side mirrors on previous 4 In freeway speed & Infiniti Roseville claims Infiniti believes this vibration is "normal." Passenger side doesn't vibrate. Side mirrors on previous 4 Infiniti autos didn't vibrate. Unhappy with this answer. Previous dealership in Elk Grove, CA was prepared to replace the mirror under warranty, but unfortunately closed business before it was accomplished. More

At my last appointment I made the next appointment. Upon arriving in December I discovered from Matthew that I didn’t have an appointment. Matthew was kind enough to not turn me away. My car was servic Upon arriving in December I discovered from Matthew that I didn’t have an appointment. Matthew was kind enough to not turn me away. My car was serviced and I was able to get on with my day. More

Very professional. Happy with the service I received. Informative about the future services I will need. Happy with the service I received. Informative about the future services I will need. More

Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

I was very satisfied with the way I was treated by your service team, keep up the good work! service team, keep up the good work! More

Awesome! The crew, staff and management are top notch people. They work with and for you. Thank you all! The crew, staff and management are top notch people. They work with and for you. Thank you all! More

My ratings of the service center is five star I appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you. appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you. More

Dan was awesome! !! He kept me informed every step of the way of what my car needed and the cost. What could wait and what was necessary. I appreciated that he let me !! He kept me informed every step of the way of what my car needed and the cost. What could wait and what was necessary. I appreciated that he let me know payment options were available. He and mechanics made it possible for me to get my car back same day, even though there was a lot of work to be done. I really really appreciated that, more than they will ever understand 🙏🏽. More

Always a good experience. Terrific staff and service. Website could have offered better instructions during construction. Terrific staff and service. Website could have offered better instructions during construction. More