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INFINITI Roseville

Roseville, CA

4.7
489 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 489 reviews

February 04, 2025

DAN’S GREAT! HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, More

by D_BLATNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

INFINITI Roseville responded

Thank you for your loyalty to INFINITI for the past 20 years! 🚗✨ We’re thrilled to hear that Dan has played such a big role in your experience. We’ll be sure to share your kind words with him. We truly appreciate your support and look forward to many more years of serving you!

February 03, 2025

Very hard to get a hold of service and parts. Operator is almost nonexistent. Service advisors were very helpful acknowledgeable, especially Micha More

by lion764abc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

INFINITI Roseville responded

Thank you for your feedback and for recognizing our service advisors, especially Micah! We apologize for the difficulty you had reaching our service and parts departments—we understand how important timely communication is. We’re always working to improve, and your input helps us do that. If there’s anything else we can assist with, please don’t hesitate to reach out to our service manager, Michael Jeffries at 916-770-8400.

February 02, 2025

Micah was great Kept me informed and explained things well made me aware of what was going on and options More

by ELWEEDMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

INFINITI Roseville responded

Thank you for your review! We're so glad to hear that Micah kept you informed and took the time to explain everything clearly. Providing a transparent and smooth experience is what we strive for! We'll be sure to share your kind words with Micah. If you ever need anything, we're here to help!

January 31, 2025

Service on 1/28. Signed to do work at 9:20 a.m.; drove away at 11:35 a.m. Have NEVER had it taken so long, plus others in and out before me. I told him at 11:15 I ha More

by JAM6060
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

INFINITI Roseville responded

We appreciate your feedback and are glad we could assist with your additional repairs. If you need anything else, please don’t hesitate to reach out. We look forward to working with you again in the future!

January 31, 2025

Great customer service. First class dealership. I have been a customer for all ten years. More

by JANTES04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

INFINITI Roseville responded

Thank you for the kind words! We are so glad you had such a wonderful experience with us. We truly appreciate the loyalty and look forward to many more years to come!

January 31, 2025

Micah was able to help me with my warrenty issue in a timely manner. He seems to really care about his customers. More

by Benjamin
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

INFINITI Roseville responded

Benjamin, Thank you for taking the time to share your amazing experience with us! We are so glad Micah took great care of you and your vehicle during your service visit. We look forward to the next time!

January 30, 2025

Great customer service by Micah- he explains everything in detail and seems to genuinely want what’s best for the customer. More

by SBENNETT505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Ussery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

INFINITI Roseville responded

Thank you for the wonderful feedback! We’re so glad to hear that Micah provided great customer service and took the time to explain everything in detail. It’s always fantastic to know that our team is looking out for what’s best for you. We really appreciate your kind words and hope to see you again soon!

January 30, 2025

They were very helpful and they took care of my car My car was done when promised More

by FIRE26SDUTRO
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 31, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We’re so glad to hear that our team was helpful and took great care of your car. It’s great that we were able to get everything done on time as promised. We truly appreciate your feedback and look forward to serving you again in the future!

January 28, 2025

I purchased a 2022 Corvette Stingray. Very friendly staff. Negotiating and financing was smooth. Test drive was fine. My salesperson, Dave, was young, enthusiast and pleasant to work with More

by dnjemmett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave in Sales
Jan 29, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We're thrilled to hear that you had a smooth and enjoyable purchase of your 2022 Corvette Stingray. It’s great to know that Dave and the rest of our team provided friendly and seamless service. We truly appreciate your recommendation and hope you enjoy every moment in your new Corvette. If you ever need anything, we’re here for you—happy driving!

January 26, 2025

The Roseville infinity dealership is FAR superior to Cadillac next door. The helpfulness of Esther to find he right car and make us comfortable with a decision was amazing. I give her and the dealership More

by JIMSTEELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

INFINITI Roseville responded

Thank you so much for your fantastic review! We’re thrilled to hear that Esther was able to help you find the right car and make the process comfortable for you. It means a lot to us that you had such a positive experience, and we truly appreciate your high marks for both Esther and the dealership. We look forward to helping you again in the future! Enjoy your new INFINITI!

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