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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.7
419 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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800 Automall Dr

Roseville, CA

95661

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Showing 419 reviews

November 12, 2024

The service department is a primary reason we continue to purchase Infiniti vehicles. We find people like Micah to be helpful and professional and the tech team in the background seem to perform the services More

by ALICCIARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

INFINITI Roseville responded

Thank you for your continued trust in us and for choosing INFINITI! We’re honored to be a part of your experience and thrilled that our service team, especially Micah and our dedicated technicians, consistently deliver the professionalism and quality you’ve come to expect. It’s wonderful to know that our team’s efforts contribute to your loyalty to the INFINITI brand. We look forward to keeping your vehicles in top condition for many years to come!

November 11, 2024

Excellent customer service and good communication skills and I like that the advisors are knowledgeable More

by Sony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

INFINITI Roseville responded

Sony, Thank you for the kind words! We are so glad you had a wonderful experience with our service advisors! We look forward to the next time we can assist you!

November 11, 2024

Matthew did a good job and handled the issues in a timely manner. Fifteen words is too long. More

by MPJDOM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

INFINITI Roseville responded

Thank you for taking the time to share your amazing experience with Matthew! He really is amazing! We appreciate your business and wish you many happy miles ahead!

November 11, 2024

Micah was very helpful throughout the whole process kept me updated on everything as well as giving me valuable information for properly taking care of my vehicle More

by STEFONEVANS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

INFINITI Roseville responded

Thank you for sharing your experience with us! We're so pleased to hear that Micah provided helpful support and kept you well-informed every step of the way. We’ll be sure to pass along your kind words to Micah, and we look forward to serving you again in the future!

November 11, 2024

I enjoy bringing my car into Infiniti Roseville for maintenance. They’re always very helpful and professional. And my car is always returned to me nice and clean. I love it! More

by JASMINB29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

INFINITI Roseville responded

Jasmin, Thank you for your wonderful feedback! It’s our goal to provide helpful, professional service and to return your vehicle in top condition. We're thrilled you appreciate the care we put into your experience, and we look forward to seeing you again soon!

November 10, 2024

So thankful for the way they took care of my issue …correct , quick and helpful More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

INFINITI Roseville responded

Bruce, Thank you for the 5-star review! We are so glad to hear that your visit was seamless and efficient. We look forward to the next time we can assist you!

November 10, 2024

10/10 experience Micah was amazing and had awesome communication about my vehicle status and what needed to expect next visit More

by PMONEYYY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad Micah ensured your experience was seamless and efficient. We appreciate the kind words and look forward to continuing to serve you!

November 10, 2024

The Roseville dealership was easy to locate. Upon my arrival/finding parking looked confusing due to construction, however a very nice representative greeting me as soon as I got of car and took More

by LOPEZGLENDA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

INFINITI Roseville responded

Thank you so much for sharing your experience with us! We're thrilled to hear that we were able to make your visit as smooth and efficient as possible. Dan is indeed a valuable member of our team, and we're glad to know that he was able to assist you with such care and empathy during a stressful time. Your kind words mean a lot to us, and we hope everything is going well with your husband. If you need anything else in the future, please don't hesitate to reach out. Wishing you and your family all the best! 😊

November 09, 2024

Micah is awesome and so friendly. Can’t wait to see your newly remodeled showroom! More

by FRANCONANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

November 09, 2024

The service was very good despite all the ongoing construction. Jairo always does a good job. More

by vinofyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

INFINITI Roseville responded

Thank you for the positive review! We are glad your experience was a great one! We look forward to the next time we can assist you!

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