INFINITI Roseville

was very helpful and made me feel like i was getting token care of, answered every question i had. Was super helping in the process by updating me frequently on the status token care of, answered every question i had. Was super helping in the process by updating me frequently on the status More

Ray was extremely patient, knowledgeable and helpful when we bought our QX50! We came in one time just to look and 2 weeks later came back to buy from Ray! We appreciate all his help !! Thank you ! we bought our QX50! We came in one time just to look and 2 weeks later came back to buy from Ray! We appreciate all his help !! Thank you ! More

Very polite snd friendly He listened to what I wanted and didn’t pressure me. It was a quick transaction once I decided what I wanted didn’t pressure me. It was a quick transaction once I decided what I wanted More

Pulled into the infinity dealer not thinking I’d find anything in my price range. Ray was nice enough to chat with us even though I wasn’t very insteested in what they had. Once I sat in the QX60 I fell anything in my price range. Ray was nice enough to chat with us even though I wasn’t very insteested in what they had. Once I sat in the QX60 I fell in love with it. Ray was a very genuine salesman! Great to work with and smooth transaction.Typically I will NOT buy the first thing I test drive and I do a ton of reasearch before spending money.... But Ray had mentioned it was his Friday and I really appreciated him as a salesman so we made the transaction right after the test drive ... Happy to give Ray our business.. More

Best Dealership hands down . We drive 3 hours to this dealership because their friendliness and their attention to detail . John ,Dan and Nicole in service are un-matched in my over 30+ years of dealing dealership because their friendliness and their attention to detail . John ,Dan and Nicole in service are un-matched in my over 30+ years of dealing with service departments . More

Terrible experience. Never, ever, ever have I had an experience as this. Taking my car in for service and then having a part fall off of my car, when I brought the car in to take care of that issue, to experience as this. Taking my car in for service and then having a part fall off of my car, when I brought the car in to take care of that issue, to then have me pay for the costs of repair for the technician's negligence. I would expect this from a chop shop, that charges $9.99 for oil change, not a large, supposedly reputable large dealership, from which the car was purchased, having just paid $200 for service, to have to pay another $300 for incompetence. The fact that the service rep, after speaking with management, having the audacity to assure me the tech did everything correctly and it's my fault the part fell off of the car, 1 day after having taken in for service. This car is a lease. Which, I was thinking of either purchasing, or getting a new car.... After this experience, I'm thinking of going to a more reputable dealership next time, which prides itself on customer service, experience, taking ownership of their mistakes over passing the buck onto the consumer. More

This was one of the best experiences in my life and due to Esther! Thanks again for helping me make a GREAT decision :) Have a great day to Esther! Thanks again for helping me make a GREAT decision :) Have a great day More

I have always been happy with the service at this dealership and in this instance Jerry did an excellent job in taking care of my service. dealership and in this instance Jerry did an excellent job in taking care of my service. More

It was such a pleasure working with Ray! A true pro who knows his stuff inside and out. He went way above and beyond the call of duty before, during, and after the purchase! knows his stuff inside and out. He went way above and beyond the call of duty before, during, and after the purchase! More

Ray is awesome!! No pressure and very knowledgeable. I would recommend him to everyone!!! He is a great listener and very helpful. Definitely would come back to him for my next car!! Thank you Ray!!!! would recommend him to everyone!!! He is a great listener and very helpful. Definitely would come back to him for my next car!! Thank you Ray!!!! More