INFINITI Roseville

Most amazing service person I've worked with in 50 years of owning vehicles a super star in performance. of owning vehicles a super star in performance. More

Horrible! ! Crooks! We are a two Infiniti car family. We took car for repair a month before it was out of warranty. We told them the problem, they said it wasn' ! Crooks! We are a two Infiniti car family. We took car for repair a month before it was out of warranty. We told them the problem, they said it wasn't. Now after it's out of warranty they said the problem we reported is the problem! They won't warranty it! True story... Zero integrity... Lost all my confidence in Infiniti and the loyalty they had built up. The cars are ok but not great but always thought at least the service and integrity could be counted on.. they cannot! More

I’m a 10 year customer. I’ve always been treated well and never have felt pressured to make repairs that were not really needed …unlike my San Jose Infiniti dealer. I’ve always been treated well and never have felt pressured to make repairs that were not really needed …unlike my San Jose Infiniti dealer. More

They are wonderful at this dealership and their service department is great at helping me. I recommend this dealership to anyone. department is great at helping me. I recommend this dealership to anyone. More

Ray is responsive, professional, friendly, and knows his biz. I will send friends and family his way! Thanks Ray. biz. I will send friends and family his way! Thanks Ray. More

The people who work there are very nice and friendly they take care of your car and are very good they supply you coffee while you’re waiting a very clean place take care of your car and are very good they supply you coffee while you’re waiting a very clean place More

They are very knowledgeable, honest, and punctual. If, for some unexpected reason, the work on your car is going to take longer than expected, a loaner (car) is offered. If, for some unexpected reason, the work on your car is going to take longer than expected, a loaner (car) is offered. More

Ray went far and beyond to find the exact Infiiniti that my husband and I wanted. Everyone at the dealership was professional and efficient. They made the experience smooth! my husband and I wanted. Everyone at the dealership was professional and efficient. They made the experience smooth! More

The facility was very clean and everyone there was very nice and helpful. I appreciated all the time they took to fix my issue even though it seemed to have them stumped for a while. Thank you. nice and helpful. I appreciated all the time they took to fix my issue even though it seemed to have them stumped for a while. Thank you. More

Ray is a 5 STAR! I sent in a car inquiry online at 9:42 PM yesterday. I get a text response from Ray the very next minute. I drove from SF to Roseville the next da I sent in a car inquiry online at 9:42 PM yesterday. I get a text response from Ray the very next minute. I drove from SF to Roseville the next day and within 18 hours from point of contact, I decided on a car. Why? Because Ray is a rare breed of professional. He is the master of follow-up. Sadly, not a lot of him is left in the car industry. He also went above and beyond by volunteering to return my car rental (and filling it up with gas) so that I can drive my newly bought car back to SF. That is what you call going above and beyond! He’s also very personable and approachable from the moment I met him. He handed me off to Nadine for the final contract who’s just as awesome. The entire team at Infinity/Mazda is cohesive in delivering outstanding customer service. More