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INFINITI Roseville

Roseville, CA

4.7
456 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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800 Automall Dr

Roseville, CA

95661

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Showing 456 reviews

May 26, 2023

Very good customer service experience. ..they did the extra mile to get us the car we want with the extras we expected.. More

by einhander17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jai was our sales representative...100% satisfied with his job with the process before during and after the sale of the vehicle....
May 30, 2023 -

INFINITI Roseville responded

Thank you so much for taking the time to share your 5-star review with us! We are so happy to hear that our team was able to go the extra mile for you and get you into the car you wanted! We look forward to a long-lasting relationship!

May 24, 2023

Ray was a true pleasure to work with. Being a buyer coming from out of state he ensured all items were covered. We arrived and were picked up as arranged. All paperwork was ready to go so More

by brad0104
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Khuu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Martin
May 24, 2023 -

INFINITI Roseville responded

Brad, Thank you for sharing your 5-star review with us. We are so glad to hear that Ray was able to help you and give you the best service from the very beginning. We just love working hard to make sure we give our clients the best service. We look forward to a long-lasting relationship!

April 30, 2023

Steven was a top notch salesman and I was go glad I was paired with him! He was patient, kind, informative and a perfect fit to guide me on my journey to a new car. Infiniti Roseville is a great place to b More

by Darcy K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

INFINITI Roseville responded

Darcy, Thank you for your kind words! We are so happy that Steven was able to give you such a great car buying experience. We love having him on our team. Wishing you many happy miles!

April 26, 2023

Esther is the absolute best. 2nd vehicle I've worked with her on in the last 5 years and I'll work with her again and again as long as she's around! We appreciate her working wit More

by bruhucap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

INFINITI Roseville responded

You are so kind, that you so much for your loyal business with us! We are so happy to hear that Esther and Nadine have been able to give you the best service. We truly value you and your business with us, happy motoring!

April 20, 2023

Best customer service I've ever had buying a car. Ray was great ! They will have my business again in the future. More

by Chalihustle1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Martin
Apr 24, 2023 -

INFINITI Roseville responded

Thank you for taking the time to share your positive review with us! We are so glad that Ray was able to give you such great service. We truly appreciate you and look forward to a long-lasting relationship!

April 04, 2023

I worked with Ray to help buy my brother a car while he was deployed overseas. Ray was great with communicating with us and very accommodating! I'm glad we had the chance to buy from him, as I haven't had More

by Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Martin
Apr 05, 2023 -

INFINITI Roseville responded

Mason, Thank you for taking the time to share your positive experience working with Ray! We are so glad that he was able to help you and give you such great service. We look forward to a long-lasting relationship!

March 06, 2023

I purchased a vehicle from Ray. I expressed an interest, he called me, we set up an appointment, and I left with a new SUV and a smile on my face. It had been a long time since I More

by grover9909
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadine did a great job for me. She was patient, knowledgeable, and professional. There was a mountain of paperwork, and she knew exactly what she was doing. She explained and answered all of my questions. truly outstanding professional., Ray Martin
Mar 06, 2023 -

INFINITI Roseville responded

Thank you for sharing your 5-star review with us! We are so happy to hear that Ray was able to help you and give you such great customer service. We just love working hard to put a smile on our client's faces. We truly appreciate you and your business with us and look forward to a long-lasting relationship!

March 03, 2023

Did not have that much communication with the dealership. My conversation with Marco was short but informative. Him and I may talk again around October 2023. My only concern was there was no price to nego More

by a-teambc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Martin
Mar 06, 2023 -

INFINITI Roseville responded

Thank you for taking the time to share your positive experience with our team. We apologize for any frustrations. Different dealers have different pricing structures based on market conditions and overall availability of the specific vehicle. We apologize the vehicle you were looking at did not have the discount you desired. We appreciate you and your feedback. Know that Marco is always available to discuss when you are ready.

January 23, 2023

Worst service. Had me running around for weeks after buying my car like I have all the time in the world . “Fixed” my tire sensor then next day my tire is flat. Fix More

by E.M21
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Esther Shamouel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bermudez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

INFINITI Roseville responded

Evan, We appreciate you speaking to us and we look forward to picking your vehicle up this coming Tuesday. If you have any questions in the meantime, feel free to reach out directly to Niki Hutchens at 916-878-9262.

January 07, 2023

Dan Chastain is outstanding. Best service person I have worked with at any dealership period! More

by bilinhhi
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

INFINITI Roseville responded

Thank you for sharing your 5-star review with us. We are so happy that you had such a positive experience with Dan. We love working hard to give all our clients the best service. We look forward to a long-lasting relationship!

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