Back

INFINITI Roseville

Roseville, CA

4.7
491 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
Contact Dealership

830 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 491 reviews

November 01, 2024

David was pleasant to work with. Very helpful to make a decision to choose a right car for me. More

by vgamer302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

INFINITI Roseville responded

Thank you for taking the time to share your amazing experience with David! We are so glad he was so helpful in the search for the perfect car for you! We appreciate your business and wish you many happy miles ahead!

November 01, 2024

Delivered as promised. Nice and efficient. Remodel of building not inviting to customers. Last time I purchase new from you received a nice welcome basket. This time no More

by LINDAGUNSALUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Atebar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jai Beachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

INFINITI Roseville responded

Linda, Thank you for taking the time to share your positive experience with our team. I understand we were able to get you a nice gift from the parts department. We truly appreciate your loyal patronage.

October 31, 2024

Seamlessly booked appt online for routine maintenance for new car. This is an outstanding service (Dan!) & sales (Steven!) department. 360 degree trusted service and sales, truly amazing. More

by Vbv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

INFINITI Roseville responded

Thank you for the fantastic feedback! We’re delighted to hear that booking your appointment online was seamless and that both Dan in service and Steven in sales provided you with such outstanding care. Delivering 360-degree, trusted service is what we strive for, and we're thrilled to have earned your trust. We're here for you every step of the way and look forward to serving you again soon!

October 30, 2024

Have enjoyed working with Jairo Gutierrez. He is straight forward and explained everything to me regarding the 30K service and purchase of new tires. Also excellent at making sure I was able More

by NCLAPREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

INFINITI Roseville responded

Thank you for sharing your positive experience with Jairo! We're glad to hear he provided exceptional customer service during your visit. We appreciate your trust and look forward to helping you keep your vehicle in great shape for miles to come!

October 30, 2024

Dan Chastain is excellent service manager. I have known and worked with him for over 15 years. A+ More

by LOURAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

INFINITI Roseville responded

Lourain, Thank you for your kind words and for sharing your longstanding experience with Dan! We're thrilled to hear he’s provided you with such excellent service over the years. Dan is truly dedicated to ensuring our customers are well taken care of, and your A+ rating means a lot to us. We look forward to many more years of exceptional service together!

October 30, 2024

Was not provided a loaner because none was available. I had made the appointment last week. Also, since the dealership is undergoing construction, everything is congested. Even before that the way to get More

by BIPIN_I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

INFINITI Roseville responded

Bipin, thank you for your feedback. We apologize for the inconvenience regarding the loaner vehicle—our loaners are available on a first-come, first-served basis, and we regret that one wasn’t available for your visit. We appreciate your patience with the current congestion due to construction and are glad our team could assist in making the process smoother. There will definitely be some changes when you are back next.

October 30, 2024

I have asked multiple times to have my email removed from association with this vehicle. I am not the owner, please to not contact me about this vehicle. More

by SHELDON.REULAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Berry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

INFINITI Roseville responded

Sheldon, My name is Lorraine Wilson, Marketing Director here at INFINITI Roseville. I just left you a voicemail as I want to ensure I help to get your email removed and figure out why you are still receiving them. Please call me back at your earliest convenience 916-405-5123.

Nov 01, 2024 -

INFINITI Roseville responded

Sheldon, My name is Lorraine Wilson, Marketing Director here at INFINITI Roseville. I just left you a voicemail as I want to ensure I help to get your email removed and figure out why you are still receiving them. Please call me back at your earliest convenience 916-405-5123.

October 27, 2024

This is a great dealership. I have leased 4 cars from them. They are super honest and friendly. More

by JEHOVAHLUVSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

INFINITI Roseville responded

Thank you for your amazing review! We are so delighted to know we've been able to assist you with the lease of four different vehicles! We truly appreciate your loyalty and look forward to the next time!

October 26, 2024

Matthew was very helpful and patient. He explained everything in detail to me. He also went over and explained the issues I need to address going forward with my car. He is an asset to More

by LGFERREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

INFINITI Roseville responded

Thank you so much for the positive review! We are so glad to hear that Matthew was so helpful during the service of your vehicle. He really is amazing and we're so fortunate to have him on our team! We appreciate the feedback and look forward to the next time we can assist you!

October 26, 2024

Despite construction and not sure where to go for service, employees took initiative and came up to me to guide me where to park and where to go to meet with service advisor. That was nice of them. More

by ClassyDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad we could be helpful in guiding you to our center while we make improvements to our facility! We appreciate the kind words and look forward to the next time we can assist you!

...
12
...