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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.7
455 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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800 Automall Dr

Roseville, CA

95661

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Showing 455 reviews

August 29, 2023

Dan always goes above and beyond the call of duty to make sure my SUV is fixed right the first time and comes back cleaner inside and out than when I brought my car in for service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

INFINITI Roseville responded

Steve, Thank you so much for your 5-star review! We are so glad to hear that Dan was able to go above and beyond for you. We just love working hard to give our clients the best service. Wishing you many more happy miles!

August 27, 2023

Ray was great to work with. He was fair, reasonable, and responsive..The process moved along efficiently, and they worked with me and my needs. More

by mkropf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Martin
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Aug 28, 2023 -

INFINITI Roseville responded

Thank you so much for your positive review with us! We are very glad to hear that Ray was able to help you and give you such a great experience. We just love working hard to listen to our client's needs and give them the best service. We look forward to a long-lasting relationship!

August 25, 2023

Great service and quality repairs. The service representative did a great job of keeping me informed about the status More

by ping.wang
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

INFINITI Roseville responded

Thank you for bringing your vehicle in for service with us! We are so happy to hear that our team was able to help you and give you such outstanding customer service. We truly appreciate you and your business with us!

August 13, 2023

Understood my needs. No high pressure and got me into the vehicle I will return to this dealership without a doubt. More

by Leona.Coca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Martin
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Aug 14, 2023 -

INFINITI Roseville responded

Thank you so much for sharing your 5-star review with us! We are so glad that our team was able to show you just how pressure-free the car-buying process can be. We just love working hard to give our clients the best service and we are happy that you were able to see that. Wishing you many happy miles!

July 10, 2023

The experience in buying a car does not get any better than working with a professional like Ray. Having worked for many years in management, I consider Ray an exceptional employee - he was both professio More

by jmguzman007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Martin
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Jul 11, 2023 -

INFINITI Roseville responded

Thank you for sharing your 5-star review with us! We are so glad to hear that Ray was able to help you and give you such exceptional service. We love working hard to ensure we give our clients the best car-buying experience. We truly appreciate you and your business with us!

June 29, 2023

Every time I'm visiting Infiniti Roseville I feel like an important person because the staff treated me very well. More

by anth_mungcal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

INFINITI Roseville responded

Thank you so much for trusting us with the service of your vehicle! We are so glad to hear that you've had such great experiences working with us. We just love working hard and doing our best to give our clients the best service. Wishing you many more happy miles!

June 29, 2023

I purchased a new QX60 from Infiniti Roseville, it was quick and easy. The staff is great. Very knowledgeable about their product. More

by do42dge
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

INFINITI Roseville responded

Congratulations on your new QX60! What a great choice. We are so glad that our team was able to give you such great service. Though the car buying process can be stressful and overwhelming, but we are happy that you were able to experience just how quick and easy it can be. We look forward to a long-lasting relationship!

June 28, 2023

Great service and quality repairs. The service representative did a great job of keeping me informed about the status of the repairs More

by bbracer3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
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Jun 29, 2023 -

INFINITI Roseville responded

Thank you for sharing your 5-star review! We are so glad that our team was able to help you, give you great service, and help keep you informed. We truly value you and your business with us!

June 28, 2023

Service was done on time and easy to schedule. Pricing is a little crazy for simple services. On go when absolutely necessary. More

by tauras1880
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

INFINITI Roseville responded

Thank you so much for sharing your positive review experience with our service team. We are so glad to hear that your service was completed on time and simple to do. We apologize you felt the cost was high. We assure you your vehicle is receiving the highest quality work with Factory Certified technicians and Genuine INFINITI parts to keep your vehicle well maintained and safe. If you ever have any questions about your service, please don’t hesitate to contact our Service Director, Michael Jeffries.

May 26, 2023

Very good customer service experience. ..they did the extra mile to get us the car we want with the extras we expected.. More

by einhander17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jai was our sales representative...100% satisfied with his job with the process before during and after the sale of the vehicle....
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May 30, 2023 -

INFINITI Roseville responded

Thank you so much for taking the time to share your 5-star review with us! We are so happy to hear that our team was able to go the extra mile for you and get you into the car you wanted! We look forward to a long-lasting relationship!

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