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INFINITI Roseville

Roseville, CA

4.7
577 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 577 reviews

May 05, 2025

Hello! We traveled from Reno, NV, and were warmly greeted by each member of your team. Esther was our sales gal. She was personable, friendly, and knowledge More

by tami5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

INFINITI Roseville responded

Thank you so much for making the trip from Reno to visit us! We’re thrilled to hear that Esther made your experience enjoyable with her personable and knowledgeable approach. It’s always our goal to provide excellent service, and we’re so glad you had a great time working with our team. Enjoy your new car, and we hope to see you again the next time you're in the area!

May 04, 2025

Jairo was great to work with. He made sure to listen to, and address all of my concerns with the new car. More

by BULLSEYEDENTREMOVAL
Recommend Dealer
Yes
Employees Worked With
Jairo
May 05, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your experience! We're so glad to hear that Jairo took great care of you and made sure all your concerns were heard and addressed. It's important to us that every customer feels confident and supported with their new vehicle, and we're happy Jairo delivered on that. Enjoy your new car, and thank you for choosing us!

May 02, 2025

Dan is fantastic, he’s always informative, professional and willing to convey what needs to be done, the right way! More

by FLYFORPETE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

INFINITI Roseville responded

Thank you for the great feedback! We're lucky to have Dan on our team — his professionalism and clear communication truly make a difference. We're glad he was able to provide you with the honest, informative service you deserve. We appreciate your continued trust and look forward to seeing you again!

May 01, 2025

They kept me updated on my car. Dan was very friendly and professional. The service was done in the time period they quoted. More

by HOOPTRAVELS
Recommend Dealer
Yes
Employees Worked With
Dan
May 02, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad to hear that Dan took amazing care of you and your vehicle during your visit. We look forward to the next time!

April 29, 2025

This was my first visit to your new location. Dan Chastain not only helped with my service needs but he made sure I knew the lay of the land. That is, where the customer lounge and cashier were More

by JONSELF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your experience! We’re so glad you had a positive visit to our new location, and it’s fantastic to hear that Dan went above and beyond to assist you with both your service needs and getting familiar with the layout. We appreciate your feedback and look forward to welcoming you back again soon!

April 28, 2025

Compared to other dealer service departments I think Roseville Infiniti could improve customer satisfaction. Technician vehicle videos are very informative and help customer see what the tech sees. Espe More

by SWJACKSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

INFINITI Roseville responded

Thank you for your positive review and thoughtful feedback. We've shared your comments with our Service Director as we continue working to improve every aspect of the experience. If there's anything more we can do or any additional feedback you'd like to share, please don’t hesitate to reach out to Michael Jeffries directly at 916-770-8400.

April 27, 2025

Beautiful place with beautiful cars - very clean. Everyone we dealt with and spoke to was very professional, warm & sincere... EVERYONE! Our salesperson "David" texted back in forth with me over seve More

by richard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David & Jason in Sales
Apr 28, 2025 -

INFINITI Roseville responded

Richard, Thank you so much for your thoughtful and kind words! We're thrilled to hear that your experience with David and our entire team was professional, warm, and pressure-free. It’s wonderful to know that David’s approach made the difference and helped you find the perfect Q50. Congratulations on your beautiful new car — we’re so happy you're happy, and we look forward to seeing you again in the future!

April 25, 2025

I have no idea about the rest of the dealership, as this was the first interaction I have had here or with any Infinity in over 10 years as a result of a total loss of trust with a prior (different) Infinit More

by mswenson38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Chastain
Apr 28, 2025 -

INFINITI Roseville responded

Thank you so much for taking the time to share your experience and 5-star review with us. We are so glad to hear that Dan was able to give you exceptional service. It's so important to us to work hard and give our clients great service and we are happy that you were able to see that. We truly appreciate you and your business with us and look forward to a long-lasting relationship!

April 25, 2025

My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go More

by Privateron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Rodney
Apr 28, 2025 -

INFINITI Roseville responded

Thank you for your kind words and 5-star review! We are so happy to hear that Jairo, Dan and Rodney were able to provide you with 5-star service, we are glad to have them as part of our team. We appreciate your loyal business!

April 21, 2025

Jairo, was very helpful customer service was excellent took care of my situation with no problem and it was a handful he answered my questions and your team pulled through with the repair appreciate it aw More

by kl95822@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

INFINITI Roseville responded

Thank you so much for the amazing review! We are so glad to hear that Jairo took amazing care of you during your visit. He really is amazing! We look forward to continuing to serve you.

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