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INFINITI Roseville

Roseville, CA

4.7
442 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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800 Automall Dr

Roseville, CA

95661

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Showing 442 reviews

December 21, 2024

Our first experience was not so good. There was no communication for a broken door lock. It took months to get our brand new car fixed. Then our schedule oil change took many hours. But o More

by hadibusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Simply the best purchasing experience! We left feeling confident with our purchase. From sales to finance, we felt like a part of the Infiniti family! Thank you, Jai, Terry & Jeff! More

by LEYCROISANT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jai Beachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
December 21, 2024

Complained of driver's side mirror glasss vibration at freeway speed & Infiniti Roseville claims Infiniti believes this vibration is "normal." Passenger side doesn't vibrate. Side mirrors on previous 4 In More

by Michele
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

The dealership was very clean under the circumstances and Jairo took care of everything that was needed. Thanks More

by ldg12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Always receive excellent service at Roseville Infinite - Dan is my regular consultant and has been providing honest care for my QX80 for the last 5 years. I never feel pressured or oversold for things I don More

by Liz O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

At my last appointment I made the next appointment. Upon arriving in December I discovered from Matthew that I didn’t have an appointment. Matthew was kind enough to not turn me away. My car was servic More

by VAD102958
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very professional. Happy with the service I received. Informative about the future services I will need. More

by AMYREMLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

INFINITI Roseville responded

Amy, Thank you for the 5-star review! We appreciate you taking the time to share about your amazing service experience! We look forward to the next time!

December 14, 2024

Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

by KERRY1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad to know your service visit was a great one! We look forward to continuing to serve you and your vehicle!

December 12, 2024

I was very satisfied with the way I was treated by your service team, keep up the good work! More

by BUD51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

INFINITI Roseville responded

Thank you so much for the 5-star review! We are so glad you had a wonderful service visit with us. We look forward to continuing to serve you!

December 08, 2024

Awesome! The crew, staff and management are top notch people. They work with and for you. Thank you all! More

by bedo72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad to hear our team left such a lasting impression! We truly appreciate your business and wish you many happy miles ahead!

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