INFINITI Of Orland Park - Service Center

I had a very good experience overall. The appointment time was flexible and they found out what the issue was with my vehicle in no time. Justin was also good at getting me scheduled for The appointment time was flexible and they found out what the issue was with my vehicle in no time. Justin was also good at getting me scheduled for repair and putting me in a loaner vehicle, Thanks More

Great service! Great customer service. I will most definitely return for future services. Thank you! Great customer service. I will most definitely return for future services. Thank you! More

The best SERVICE DEPT. Ever...Keep up the Good Work...........Better than the Showroom Floor.... ... ....... Ever...Keep up the Good Work...........Better than the Showroom Floor.... ... ....... More

Great service once again at Infiniti of Orland! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! More

Great service once again at Infiniti of Orland! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! More

Work was completed in a timely manner. I was made aware of needed repairs and cost.. ervice department rep. has outstanding customer service stills. I was made aware of needed repairs and cost.. ervice department rep. has outstanding customer service stills. More

Very good service . She took good care of my car. Explaining everything in detail . Good She took good care of my car. Explaining everything in detail . Good More

The host that led me into the waiting area was courteous and friendly. The waiting area was clean. Staff was friendly. and friendly. The waiting area was clean. Staff was friendly. More

A tech while rotating my tires from a previous visit forgot to return the “unlocking” bolt to my glove box. It discovered when a flat tire and no means to repair my tire. Emperor auto ( close to my ho forgot to return the “unlocking” bolt to my glove box. It discovered when a flat tire and no means to repair my tire. Emperor auto ( close to my home, was able fix and change my Tire. I went to Infiniti of Orland to remedy the issue. The staff provided a unlocking nut. Interesting, as result this incident, I realized I didn’t know i if had spare tire, where the “jack” was etc. All of which points to I was not given overall info at the time I bought the care. Hum! More