Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
593 Reviews

593 Reviews of INFINITI Of Orland Park - Service Center

Sort by
September 14, 2023

Elliot was so pleasant and kept me updated. My vehicle was returned to me riding better and clean. More

by QUEENBRIE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Torne
Report | Print
Sep 22, 2023 -

INFINITI Of Orland Park responded

Thank you for your kind words about Elliot and the pleasant experience you had during your recent visit. We greatly appreciate your feedback. Elliot's dedication to keeping you updated and ensuring your vehicle was returned to you in better condition is highly valued. We're delighted to hear that your vehicle was not only improved but also clean, reflecting our commitment to providing top-notch service. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing us, and we hope to serve you again soon. Best Wishes, INFINITI Of Orland Park

September 13, 2023

Service manager needs helps service manager needs help service manager is nice but needs help More

by TERRYJONES6936
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 22, 2023 -

INFINITI Of Orland Park responded

Thank you for your feedback regarding our service manager. We appreciate your input and are committed to continually improving our service department. It's important for us to ensure that our service manager has the support and resources needed to provide the best possible service to our customers. Your feedback helps us identify areas where improvements may be necessary, and we will take the appropriate steps to address these concerns. If you have any specific suggestions or concerns you'd like to share, please feel free to provide more details. Your feedback is essential in helping us provide the best service experience for our customers. Thank you for choosing us, and we appreciate your patience as we work to enhance our service offerings. Best Wishes, INFINITI Of Orland Park

September 12, 2023

ALWAYS TAKE CARE OF ALL MY VEHICLES WE BRING THERE. HAVE MY BEST INTEREST IN MIND! More

by paigemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT-ELLIOT AND TERRY LEWIS
Report | Print
Sep 22, 2023 -

INFINITI Of Orland Park responded

Thank you for your continued trust and loyalty in allowing us to take care of your vehicles. We greatly appreciate your feedback. It's wonderful to hear that we consistently have your best interest in mind when servicing your vehicles. Providing excellent service and ensuring the well-being of your vehicles are our top priorities. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with top-notch service. Thank you for choosing us, and we'll be here to assist you whenever you need us. Best Wishes, INFINITI Of Orland Park

September 11, 2023

On time and informative. Easy to communicate with the service rep. Would recommend the dealer for service. More

by TMICHALAK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the service reps name I delt with.
Report | Print
Sep 22, 2023 -

INFINITI Of Orland Park responded

Thank you for your positive feedback about your service experience. We greatly appreciate your comments. We're pleased to hear that your service was on time, and that you found our service representative easy to communicate with and informative. Your recommendation means a lot to us, and we strive to provide top-notch service to all our customers. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing us, and we hope to serve you again soon. Best Wishes, INFINITI Of Orland Park

September 10, 2023

My experience at Infiniti was great. Mike was very helpful and informative. I was very pleased and satisfied. More

by DMAXIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service Department
Report | Print
September 10, 2023

I paid $200 for a pre purchase car inspection and you found nothing, i purchased the vehicle and took it to my infinity dealership and the found a major oil leak sfrom the timing cover and were surprise More

by irishmurphys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rpair technician
Report | Print
September 09, 2023

Very good service. Would have rated it 5 stars but i had to come back a second time because the part was not in stock. More

by TABAL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
September 09, 2023

helpful, informative, did not feel rushed. . explained exactly what was going to be done and what was needed. told of different promotions and coupons available . More

by stapplet7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
justin sese
Report | Print
September 09, 2023

My visit was good. It was pretty fast and the advisor was very helpful. Overall, I am satisfied with the visit. More

by CHENASHLEY41996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya
Report | Print
September 08, 2023

The service rep was very polite and courteous, the wait was not too bad. The waiting area is comfortable. More

by BRNICK1058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael - Service Advisor
Report | Print
Sep 08, 2023 -

INFINITI Of Orland Park responded

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are delighted to hear that you had a pleasant experience during your visit to our service center. Best Wishes, INFINITI Of Orland Park

1
...
42
43
44
...
60