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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
606 Reviews

606 Reviews of INFINITI Of Orland Park - Service Center

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January 12, 2025

My service representative Latoya was awesome! She made sure that I was aware of everything being done on my car. I only wish I could’ve gotten my car washed but due to the weather that was not an More

by Y.ARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that Latoya provided an awesome experience and kept you informed every step of the way. We understand your disappointment about the car wash, but we hope the weather cooperates next time! 😊 We look forward to serving you again in the future. Thank you for choosing us! Best Wishes, INFINITI Of Orland Park

January 11, 2025

Kerrie was a pleasure to work with and made the process super simple and efficient. More

by NMATESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're delighted to hear that Kerrie made the process simple and efficient for you. We'll be sure to share your kind words with her. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

January 10, 2025

Very satisfied with the work done on my car. Frank Popo is a great service technician to work with. Very attentive and caring! More

by SAXYGIL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANK POPO
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Jan 14, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear you were very satisfied with the work done on your car. Frank Popo is truly an asset to our team, and we're thrilled he provided you with attentive and caring service. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

January 09, 2025

Great Service and very easy to work with. I would definitely recommend Infiniti of Orland. More

by KLRICE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience and found our team easy to work with. Your recommendation means a lot to us, and we look forward to serving you again! Best Wishes, INFINITI Of Orland Park

January 09, 2025

Very knowledgeable Great Customer Service She is my service advisor going forward She showed me something about my vehicle that I didn’t know and it was very helpful. More

by TBURNETTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We're delighted to hear that your service advisor provided such knowledgeable and helpful assistance. It's great to know she went above and beyond to enhance your experience. We're thrilled she'll be your go-to advisor moving forward and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

January 08, 2025

Service is always easy to get done. Christine always makes sure I’m taken care of and informed of the process. More

by ANT_LUCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Christine ensures you're well taken care of and kept informed throughout the service process. We appreciate your trust and look forward to continuing to make your visits easy and seamless! Best Wishes, INFINITI Of Orland Park

January 08, 2025

The personnel was quick to fix the vehicle and respond to my calls, definitely going back to that dealership! More

by BERTHA239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad our team was quick to fix your vehicle and responsive to your calls. We look forward to welcoming you back to the dealership in the future! Best Wishes, INFINITI Of Orland Park

January 07, 2025

Fares was excellent to deal with. Very personable, and took the time to really make my family feel comfortable. Finance person (Fares's brother) was also great. Thanks! Bob More

by rriffle
Recommend Dealer
Yes
Employees Worked With
Fares Yasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

INFINITI Of Orland Park responded

Thank you, Bob, for your kind words and 5-star review! We're thrilled to hear that Fares made you and your family feel so comfortable during your visit. It's also wonderful to know that his brother in finance provided excellent support as well. We truly appreciate your business and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

January 07, 2025

Did not have appointment but tire was low and Infiniti Of Orland was able to get me in and fix my tire. More

by CYNTHIAFRYEREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad we could assist you with your tire issue, even without an appointment. Our team always strives to provide prompt and reliable service. We appreciate your trust and look forward to helping you again in the future! Best Wishes, INFINITI Of Orland Park

January 07, 2025

Awesome service. I would recommend Orland Park Highly. I enjoyed the stellar customer service experience. More

by VCAMPBELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed the stellar customer service experience. Your recommendation means the world to us, and we look forward to serving you again! Best Wishes, INFINITI Of Orland Park

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