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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
640 Reviews

640 Reviews of INFINITI Of Orland Park - Service Center

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March 18, 2025

The dealership is customer focused, friendly and professional. The environment is clean and comfortable for waiting and servicing people. The beverage center is a huge plus! Thank You for your cons More

by VARYNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

INFINITI Of Orland Park responded

Hi VARYNURSE, thank you so much for your kind words. Your feedback is much appreciated and it's great to hear you enjoyed the beverage center and were comfortable while you waited. We strive to provide excellent customer service and it's refreshing to hear we provided that for you. We appreciate you and look forward to seeing you again! Kind Regards, INFINITI of Orland Park

March 14, 2025

The dealership was very professional and his decisions that were made were clear and precise. I was informed of all the decisions pertaining to my vehicle. Moving forward, I would recommend the dealership More

by OFFORD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank the mechanic
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Mar 26, 2025 -

INFINITI Of Orland Park responded

Hi OFFORD5, thank you so much for the wonderful review and for taking the time to share your experience. We look forward to seeing you again and greatly appreciate your business and recommendations! Kind Regards, INFINITI of Orland Park

March 12, 2025

Clean, friendly people, knowledgeable staff , nice refreshments while waiting.. waiting area was very nice. Thanks More

by LEWIS.RUBYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad you enjoyed our clean facility, friendly and knowledgeable staff, and the refreshments while you waited. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Or Orland Park

March 12, 2025

Great service Kerri was good service advisor will be back soon highly recommended thank you More

by mitchellcourtney33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri
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Mar 13, 2025 -

INFINITI Of Orland Park responded

Thank you for your great review! We're so glad to hear that Kerri took excellent care of you. We truly appreciate your recommendation and look forward to seeing you again soon! 🚗✨ Best Wishes, INFINITI Of Orland Park

March 10, 2025

The location is convenient and always has available appointments. The staff is knowledgeable and courteous. More

by mstoxstell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear that our convenient location and knowledgeable, courteous staff make your experience enjoyable. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

March 05, 2025

The service was quick and complete. The dealership was clean and offered coffee and tea. I was pleased with the service More

by PEACH2102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind feedback! We're happy to hear that the service was quick and complete, and that you enjoyed the clean dealership along with the coffee and tea. We strive to provide a comfortable and efficient experience for our customers. We appreciate your business and look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

March 05, 2025

The Service was quick and Complete, and the dealership was very clean. I was pleased with the service and with Ms. LaToya. More

by Roxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're so glad to hear that the service was quick, complete, and that you were pleased with the dealership's cleanliness. It's also wonderful to hear that Ms. LaToya provided excellent service. We truly appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

March 04, 2025

The fact that I got in right on time for my reservation was great. My attendant was great. Everything was great. But it was very, very weird that the day afterwards I got a phone call from someone and i More

by SHELLE0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad to hear that everything went smoothly with your appointment and that your attendant was great. We apologize for the confusion regarding the follow-up call. That definitely wasn’t the experience we intended to provide. We’ll look into this to ensure such mix-ups don’t happen in the future. We appreciate your understanding and hope to continue providing you with excellent service moving forward! Best Wishes, INFINITI Of Orland Park

March 01, 2025

Service was prompt and welcoming. Was done accordingly and appreciated the car wash. Was top notch More

by MSJIMENEZ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a prompt and welcoming service experience. It's great that everything was done to your satisfaction, and we're glad you appreciated the car wash as well. We look forward to providing you with top-notch service again soon! Best Wishes, INFINITI Of Orland Park

February 24, 2025

As usual I had a wonderful experience. I had a new service advisor who was very knowledgable and professional and the service was done in a timely fashion. More

by MARIEWARE1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Popo
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Feb 27, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that you had a wonderful experience and that your new service advisor provided knowledgeable and professional assistance. It's great to know that the service was completed in a timely manner. We appreciate your continued support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

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