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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
636 Reviews

636 Reviews of INFINITI Of Orland Park - Service Center

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March 25, 2025

Same great service as always. Really appreciate the staff and their patience. Thank you! until next time. More

by LGRAIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

INFINITI Of Orland Park responded

Hi LGRAIBER, thank you so much for the glowing review and we really appreciate you! We look forward to seeing you again! Kind Regards, INFINITI of Orland Park

March 25, 2025

It seems that the service department overbooks. It took over 3 hours to just get an oil change & a car wash. I had an appointment & arrived 15 mins early. I set so long I. Had to inquires when my c More

by CATHY.DORSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

INFINITI Of Orland Park responded

Hi CATHY.DORSEY, we apologize for any inconvenience and excessive wait time during your recent Service visit. We strive to provide excellent, timely service and will share your feedback for improvement. Should you like to discuss further, please contact our Service Manager, Austin Polcyn at 708-942-7560 or austinpolcyn@zeigler.com Kind Regards, INFINITI of Orland Park

March 21, 2025

Very efficient and I was treated fairly. I will definitely go back of i need anything More

by HBILLUPS
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

INFINITI Of Orland Park responded

Hi HBILLUPS, thank you so much for sharing your positive experience and we hope to see you again soon! Kind Regards, INFINITI of Orland Park

March 20, 2025

Christine Griswold is about handling business and a woman of her word and I BEYOND appreciate that! She a very STRONG reason as to why I still come there. The young lady that checked me out was very pati More

by EJSLATO
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

INFINITI Of Orland Park responded

Hi EJSLATO, thank you for your kind words about Christine and our staff and for taking the time to share. We appreciate your business and look forward to seeing you again! Kind Regards, INFINITI of Orland Park

March 18, 2025

The dealership is customer focused, friendly and professional. The environment is clean and comfortable for waiting and servicing people. The beverage center is a huge plus! Thank You for your cons More

by VARYNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

INFINITI Of Orland Park responded

Hi VARYNURSE, thank you so much for your kind words. Your feedback is much appreciated and it's great to hear you enjoyed the beverage center and were comfortable while you waited. We strive to provide excellent customer service and it's refreshing to hear we provided that for you. We appreciate you and look forward to seeing you again! Kind Regards, INFINITI of Orland Park

March 14, 2025

The dealership was very professional and his decisions that were made were clear and precise. I was informed of all the decisions pertaining to my vehicle. Moving forward, I would recommend the dealership More

by OFFORD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank the mechanic
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Mar 26, 2025 -

INFINITI Of Orland Park responded

Hi OFFORD5, thank you so much for the wonderful review and for taking the time to share your experience. We look forward to seeing you again and greatly appreciate your business and recommendations! Kind Regards, INFINITI of Orland Park

March 12, 2025

Clean, friendly people, knowledgeable staff , nice refreshments while waiting.. waiting area was very nice. Thanks More

by LEWIS.RUBYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad you enjoyed our clean facility, friendly and knowledgeable staff, and the refreshments while you waited. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Or Orland Park

March 12, 2025

Great service Kerri was good service advisor will be back soon highly recommended thank you More

by mitchellcourtney33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri
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Mar 13, 2025 -

INFINITI Of Orland Park responded

Thank you for your great review! We're so glad to hear that Kerri took excellent care of you. We truly appreciate your recommendation and look forward to seeing you again soon! 🚗✨ Best Wishes, INFINITI Of Orland Park

March 10, 2025

The location is convenient and always has available appointments. The staff is knowledgeable and courteous. More

by mstoxstell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear that our convenient location and knowledgeable, courteous staff make your experience enjoyable. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

March 05, 2025

The service was quick and complete. The dealership was clean and offered coffee and tea. I was pleased with the service More

by PEACH2102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind feedback! We're happy to hear that the service was quick and complete, and that you enjoyed the clean dealership along with the coffee and tea. We strive to provide a comfortable and efficient experience for our customers. We appreciate your business and look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

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