Back

INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
645 Reviews

645 Reviews of INFINITI Of Orland Park - Service Center

Sort by
April 24, 2025

Great facility. Excellent staff. very pleasant environment. This is the only place I go for maintenance. More

by OVERALL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

INFINITI Of Orland Park responded

Thanks so much, OVERALL! Our team really appreciates the awesome rating, and your continued support. Kind regards, INFINITI of Orland Park

April 21, 2025

Great service staff and establishment. I was very pleased with kerrie, very knowledgeable and polite. Employee of the year for sure. More

by WLGRINSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

INFINITI Of Orland Park responded

WLGRINSTEAD, thank you so much for the sincere review! Kerrie is definitely a fan favorite, and we all appreciate you. Kind regards, INFINITI of Orland Park

April 19, 2025

Excellent service by the team at the dealership from start to finish would recommend this location!!! More

by KENDALLSILAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Marquie
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fares Yasin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

INFINITI Of Orland Park responded

KENDALLSILAS, we value your excellent feedback and business! Kind regards, INFINITI of Orland Park

April 18, 2025

My experience on Tuesday, April 15,2025 was excellent. Ms LaToya greeted me upon arrival, listen to my question and concern and cared for my concerns. Ms. Latoya provided me with an estimated cost prior More

by MLW1787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken provided me with a refresher on how to dim my screen for evening driving
Apr 21, 2025 -

INFINITI Of Orland Park responded

MLW1787, our team and LaToya sincerely appreciates you taking the time to leave us this wonderful feedback. We are elated to hear your positive experience and look forward to seeing you again! Kind regards, INFINITI of Orland Park

April 18, 2025

Excellent customer service and very professional. Exceeded my expectations with prompt and efficient service. Service representative friendly, knowledgeable tops in my book 5 stars. More

by WMJPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

INFINITI Of Orland Park responded

WMJPALMER, we are delighted to hear Mike, and our team provided excellent customer service and exceeded your expectations! We appreciate the wonderful feedback as we strive for excellence and reviews like this. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park

April 15, 2025

Latonya greeted me with a friendly smile. She kept me up to date on the status of my repairs and made sure I was happy with what had been done. More

by Jbutlerriskmanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

INFINITI Of Orland Park responded

Jbutlerriskmanagement, we are so happy to hear Latonya and our team took care of your service needs and you were happy. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park

April 09, 2025

I was expecting the worst, like a day-long wait for initial inspection, but was very pleasantly surprised by the speed of diagnosis and remedy. Loved the email and video from the technician! And when More

by JBITTER0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

INFINITI Of Orland Park responded

JBITTERO, thank you for sharing your wonderful feedback! We are elated our team provided you with a positive experience and accommodations. We appreciate your support and hope to see you again soon. Kind regards, INFINITI of Orland Park

April 09, 2025

The support team were professional and helpful. They went beyond my arranged services and made sure that I was aware of all available resources for my vehicle. More

by DASHEROWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Apr 10, 2025 -

INFINITI Of Orland Park responded

Thank you so much for your glowing review, DASHEROWLAND! This type of feedback is what keeps us motivated. Kind regards, INFINITI of Orland Park

April 08, 2025

Always great service. Top notch employees. Very polite and helpful. Clean, pleasant environment. No complaints. More

by OVERALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

INFINITI Of Orland Park responded

Hi OVERALL, Thank you so much for the glowing review! We appreciate you. Kind regards, INFINITI of Orland Park

April 08, 2025

They did I a great job making feel comfortable and not trying to have so many extra things thay I would need done for my car. Good job More

by KENRAY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

INFINITI Of Orland Park responded

Thank you for the wonderful review, KENRAY2003! We're glad you were comfortable and appreciate your business. Kind regards, INFINITI of Orland Park

1
...