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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
857 Reviews
Contact Dealership

8751 W 159th St

Orland Park, IL

60462

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Showing 857 reviews

December 12, 2024

Kerrie explained everything to me and my salesperson JP was amazing in getting me set up for an appointment...even with such a short notice!! Thanks JP & Kerrie!! More

by YUJI.TOEFIELD
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that Kerrie provided clear explanations and that JP was able to get you set up with an appointment on such short notice. We truly appreciate your kind words and are happy to have had the opportunity to assist you. Thanks again, and we look forward to serving you in the future! Best Wishes, INFINITI Of Orland Park

December 11, 2024

Outstanding dealership, nice and clean everyone very professional especially my sales person I give them 110% More

by Ileanasafety
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Abedrabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fares Yasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the fantastic review! We're so happy to hear that you had an outstanding experience with us. We take great pride in maintaining a clean and professional environment, and we're glad your salesperson made such a positive impression. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

December 10, 2024

The service dept always takes care of their customers and makes sure customer is satisfied More

by SFRANGELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that our service department consistently takes care of you and ensures your satisfaction. We truly appreciate your loyalty and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

December 09, 2024

Although you were backed up a bit Kerrie was very attentive and it didn't take as long. More

by OMR1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your understanding! We're glad to hear that Kerrie was attentive and made your experience smoother, despite the delay. We appreciate your patience and look forward to assisting you again! Best Wishes, INFINITI Of Orland Park

December 08, 2024

The service at the dealership was exceptional. Each person I encountered at Zeigler provided me with great services and a thorough explanation. I gave a concern with the coupons issued from m More

by RJORDAN769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that you received exceptional service and thorough explanations from our team at Zeigler. We also appreciate your feedback regarding the Infiniti coupons. We'll certainly take your concern into consideration and work to improve the process so that coupons align with your service needs. We value your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

December 08, 2024

Customer service ranks among best. Will continue to bring vehicle for scheduled maintenance. No further comments More

by MBROWE59
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We're so glad to hear that you had an excellent experience with our customer service. We look forward to continuing to assist you with your vehicle's scheduled maintenance! Best Wishes, INFINITI Of Orland Park

December 07, 2024

Great customer service! I also liked the video, provided by the technician, which explained the issues with my vehicle. More

by AMJOINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that you had a great experience and found the technician's video helpful in explaining the issues with your vehicle. We strive to make the process as transparent as possible, and we appreciate you sharing your positive experience! Best Wishes, INFINITI Of Orland Park

December 05, 2024

The dealership is okay. I just wish they would care enough to call you back if you raise a concern. More

by DORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback. We're sorry to hear that you haven't received the follow-up you expected. We take customer concerns seriously, and we’ll work on improving our communication. Please feel free to reach out directly if you'd like to discuss your experience further. Best Wishes, INFINITI Of Orland Park

December 05, 2024

This dealership was very professional. My salesman Sam was the best. No pressure at all would definitely go back. 5 stars. More

by kbaker111621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subhi "Sam" Abughoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the fantastic review! We're thrilled to hear that Sam provided you with excellent, no-pressure service. We appreciate your kind words and look forward to welcoming you back in the future. Thanks for the 5 stars! Best Wishes, INFINITI Of Orland Park

December 04, 2024

Had very good experience at this delership. They are very straight forward and no numbers game. I am very happy. More

by niravpatel.ce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abedrabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your great review! We're so glad to hear that you had a straightforward and transparent experience with us. Your satisfaction is our top priority, and we're happy to know you're pleased. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

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