INFINITI Of Orland Park

I normally receive courteous service at this dealership. I like receiving timely service return calls back when I leave a message. I like receiving timely service return calls back when I leave a message. More

These guys took good care of me when we bought the car weren’t pushy or anything like that I would definitely come back to buy a car from Ziegler Thank you weren’t pushy or anything like that I would definitely come back to buy a car from Ziegler Thank you More

Very professional an polite answer all my questions. They explain everything to me .got done with my car an a timely manner! They explain everything to me .got done with my car an a timely manner! More

Customer service is great. I have purchased 3 vehicles at this location. Service, Sales and prices all great. I have purchased 3 vehicles at this location. Service, Sales and prices all great. More

clean courteous and professional. The service rep. Was very aware of the value of my time. The service rep. Was very aware of the value of my time. More

I always receive great customer service whenever I call for a consult or when I bring my vehicle in for service. I feel like a valued customer. Mike in the service department is very courteous and professi for a consult or when I bring my vehicle in for service. I feel like a valued customer. Mike in the service department is very courteous and professional. My salesman Julian went over and above to make sure I was happy with my purchase. I will definitely make another purchase at this dealership. More

I went to look at a used car, test drive it and was going to buy the vehicle. I asked if they were set on the asking price. The sales women said make an offer, which I did. Paperwork was done, she present to buy the vehicle. I asked if they were set on the asking price. The sales women said make an offer, which I did. Paperwork was done, she presented to her manager. She returned stating they are not coming down on the price. She presented what the total cost out the door was going to be, tax, license plates, plus an additional $5000 for GPS system and a spay coating that was not optional. The GPS system is put on all their cars due to a loss of inventory from theft a number of years ago. I would not agree to this and thanked the sales lady for her time. I wasn’t even a mile down the road and received a call from her that her manager reduced the price $5000. I told her I needed to think about it. A few days later the general manager wanted to talk. We could not come to an agreement because at this point I knew I did not want to do business with them. I feel the trust was lost from being told about the GPS system being put on all their vehicles due to several cars being stolen from them years ago and they couldn’t recover them all. So they are protecting themselves at the cost of every customer that purchases a car from them. I Did end up purchasing a vehicle from a small car business in Worth where I was treated very well and at no point did I feel I was being taken advantage of like at Infinity of Orland Park. More

The service was Top Notch! My Infinite QX50 had a flat tire my husband called & the service department told him to bring car they could repair immediately. My husband took the My Infinite QX50 had a flat tire my husband called & the service department told him to bring car they could repair immediately. My husband took the car they serviced him immediately & he was back home in less than an hour. More

My car was not vacuum in the back only the front and air was not put into my tires was not put into my tires More

I’ve had my car serviced here many times, but this was my first car purchased here. Client Advisor Hassan Yasmin & Sales Manager Anthony Paramo were truly professional and great to work with. No pushy sales first car purchased here. Client Advisor Hassan Yasmin & Sales Manager Anthony Paramo were truly professional and great to work with. No pushy sales tactics and respectful of my budget! We both walked away with our needs met! Thanks Guys! More