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INFINITI Of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
812 Reviews
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8751 W 159th St

Orland Park, IL

60462

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Showing 812 reviews

March 19, 2023

Joe was my salesperson. He was very pleasant and attentive. Overall, my experience was good but it's what happened the month after I brought car that I can only give three s More

by carlitta_tucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Ruiz
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March 09, 2023

My car had damage via impact on the undercarriage causing a hole in the oil pan/oil filter so I had in towed into the dealer. Needed a engine, insurance paid. Long story short my service was horrible I would More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Lewis
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Mar 09, 2023 -

Mike responded

Mar 9, 2023 Mike My car had damage via impact on the undercarriage causing a hole in the oil pan/oil filter so I had in towed into the dealer. Needed a engine, insurance paid. Long story short my service was horrible I would call for updates on my repair, it would take a week for them return my call. After all that I go to pick up my vehicle and I have to go find it in the lot after over 12k bill! I get home and see the pictures below...... This dealership's service department has a serious problem!

March 09, 2023

Several years ago, We left Lexus to explore another option with Infinity of Orland. This is our 3rd vehicle purchase and will continue to count on this dealer in the future More

by stephen.serio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Head officer in Service
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February 03, 2023

My sells agent Joe was a great help from day one. Very down to earth More

by Chef Darwin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe
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December 30, 2022

These guys took good care of me when we bought the car weren’t pushy or anything like that I would definitely come back to buy a car from Ziegler Thank you More

by Peteklem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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December 30, 2022

I normally receive courteous service at this dealership. I like receiving timely service return calls back when I leave a message. More

by teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry, I don't have my service ticket with me to give this info
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December 02, 2022

Very professional an polite answer all my questions. They explain everything to me .got done with my car an a timely manner! More

by lwarrior2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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November 03, 2022

Customer service is great. I have purchased 3 vehicles at this location. Service, Sales and prices all great. More

by nickfoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
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October 25, 2022

clean courteous and professional. The service rep. Was very aware of the value of my time. More

by Henrysgirl@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure.
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October 23, 2022

I always receive great customer service whenever I call for a consult or when I bring my vehicle in for service. I feel like a valued customer. Mike in the service department is very courteous and professi More

by danagipson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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