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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
787 Reviews
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8751 W 159th St

Orland Park, IL

60462

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Showing 787 reviews

October 26, 2024

Amazing composure from Mike. My first service and Mike took the time to put me through it. Thank you for explaining in detail. More

by EFILEO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cescato
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Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Mike provided such great service and took the time to explain everything in detail. We appreciate your trust and look forward to assisting you with future services! Best Wishes, INFINITI Of Orland Park

October 26, 2024

Fair service. They only fix or service what is needed and do it quickly. Getting in for an appointment is easy and fast. More

by devin023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear you had a positive experience with our quick and efficient service. We always strive to provide fair and timely service for our customers. We look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

October 26, 2024

I will not take my car for service anywhere else. I have always had great service, and the service writer Mike Cescato is always very friendly and helpful. More

by Pleased 27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your loyalty and kind words! We're thrilled to hear that you've had consistently great service, and we’ll be sure to pass along your praise to Mike Cescato. We look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

October 25, 2024

Had a great experience with the manager and sales personnel (Sam). Will definitely return for my next car More

by THANN55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Marquie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subhi "Sam" Abughoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear about your great experience with our manager and Sam. We look forward to assisting you with your next car! Best Wishes, INFINITI Of Orland Park

October 25, 2024

It was my first time at Infiniti of Orland Park and my experience was wonderful!! Friendly, professional, wonderful service from start to finish!! More

by ANNETTE6647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Service Advisor
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Nov 20, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your wonderful experience with us! 🌟 We're thrilled to hear your first visit went so well. We look forward to welcoming you back for future service! Best Wishes, INFINITI Of Orland Park

October 23, 2024

Great service. Great communication. Loved the costumer service! Will be back soon! They were very honest and fair. More

by BREENIE_BRI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

INFINITI Of Orland Park responded

Thank you for the positive feedback! We're thrilled to hear that you enjoyed the great service, communication, and customer care. Honesty and fairness are very important to us, and we're glad that was reflected in your experience. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

October 23, 2024

Great experience and Kerri was very helpful and attentive. I had to make the hard decision to leave the my Infiniti dealer where I have been for over 10 years, due to poor service (recently). Altho More

by TRACYMICHELLE9396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad that Kerri was able to provide you with the attentive service you deserve. We understand that making a change after 10 years is a big decision, and we're honored that you chose us. Your feedback means a lot, and we look forward to being your go-to dealership moving forward! Best Wishes, INFINITI Of Orland Park

October 19, 2024

From the greeting, all the way through waiting, the experience was excellent. There even was an issue with an email coupon that was easily resolved. I will continue to utilize this service department. More

by JPJUG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that everything from the greeting to the resolution of the email coupon issue went smoothly. It's great to know that you had an excellent experience, and we truly appreciate your continued trust in our service department. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

October 18, 2024

The service at your infinity dealer was the best service. I've ever had thanks to Mike and all the whole team.That's there I appreciate you guys More

by WKHANKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike coraso
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Nov 20, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that Mike and the entire team provided you with the best service you've ever had. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future! Best Wishes, INFINITI Of Orland Park

October 17, 2024

LaToya was great! It started with the welcome. She kept me informed of the recommended service and progress. I would definitely recommend my friends to Orland Park. More

by Chrissy25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your positive experience! We're so glad to hear that LaToya provided excellent service and kept you informed throughout the process. It's great to know that you'd recommend us to your friends. We truly appreciate your feedback and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

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