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INFINITI Of Orland Park
Orland Park, IL
813 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 812 reviews
June 03, 2023
My client advisor, Natalia Haq, was most helpful. I was very satisfied with her knowledge, patience, and professionalism. If you stop by Infinity of Orland Park, please ask for Natalia. You will not I was very satisfied with her knowledge, patience, and professionalism. If you stop by Infinity of Orland Park, please ask for Natalia. You will not leave disappointed. More
by RG
Employees Worked With
June 03, 2023
Every employee we were in contact with during our purchase were extremely nice and professional. We had a great experience. Natalia was our salesperson and she was wonderful to work with. She had purchase were extremely nice and professional. We had a great experience. Natalia was our salesperson and she was wonderful to work with. She had our best interests in mind and actually cared about us. More
by talktochuck
Employees Worked With
June 02, 2023
Communication after we left the dealership was poor with them. We had numerous things wrong with our pre-owned vehicle, things that should of been noticed if they checked over the vehicle properly like the them. We had numerous things wrong with our pre-owned vehicle, things that should of been noticed if they checked over the vehicle properly like they said they do in their paperwork. They did reimburse us for a few of the things, which was great, but we are still waiting on another item, and nobody is responding to us. I don't think we will ever do business with them again. UPDATE they have worked with us to helped resolve our issues. More
by stacieamiller72
Employees Worked With
Anthony Paramo
May 27, 2023
Natalia was great! Very knowledgeable & on point in finding the best vehicle for my grandma! Very knowledgeable & on point in finding the best vehicle for my grandma! More
by SabrinaK
Employees Worked With
Other Employees :
Anthony Paramo, Mark Bugajski, Mimi Nofal
May 21, 2023
Terrible customer service and lack of knowledge by Service Technicians, they don’t keep you informed on the status of your vehicle and didn’t have the parts available to service my vehicle, I wasted 3 Service Technicians, they don’t keep you informed on the status of your vehicle and didn’t have the parts available to service my vehicle, I wasted 3 hours at the dealership for NOTHING, I won’t be going back and I’ve been going there for years!!!! More
by Back on Q
Employees Worked With
Service Advisors
April 10, 2023
Awful awful experience. The car i had an appointment to look at wasn't there when i showed up. Also the person i scheduled my appointment with was busy. They added in an The car i had an appointment to look at wasn't there when i showed up. Also the person i scheduled my appointment with was busy. They added in an additional $2,000 for a CPO warranty even though we're being told online the car was CPO. Be careful, they are everything that is wrong with the car sales industry. It took over an hour to get the car to the lot. I was also treated so insulting and rudely. More
by kedmiston
Employees Worked With
Joe and "manager Ronnie Bobbles, if that's his real name)
April 10, 2023
Awful awful experience. The car i had an appointment to look at wasn't there when i showed up. Also the person i scheduled my appointment with was busy. They added in an The car i had an appointment to look at wasn't there when i showed up. Also the person i scheduled my appointment with was busy. They added in an additional $2,000 for a CPO warranty even though we're being told online the car was CPO. Be careful, they are everything that is wrong with the car sales industry. It took over an hour to get the car to the lot. I was also treated so insulting and rudely. More
by kedmiston
Employees Worked With
Joe and "manager Ronnie Bobbles, if that's his real name)
